Description

Range USA is the leading indoor gun range and retail operator in the nation. We are motivated to provide the easiest and best customer service in the USA. We believe every member of our team contributes to our success and every single customer should have a great experience at our stores and online. Join us as we continue to grow throughout the nation. At Range USA, you have an opportunity to make a big difference in our mission.

POSITION DESCRIPTION:

Position Title: Supply Chain Coordinator

Reports To: Manager of Supply Chain

Classification: Full-Time/Non-Exempt/Hourly

POSITION OVERVIEW:

The Supply Chain Coordinator is responsible for handling incoming orders placed through our Ecommerce platform, as well as Supply Chain support of stores, warehouse, and ecommerce. They process, receive, and ship online orders as necessary to support our fulfillment experience for in store pick up and ship to home. They will need to be able to communicate with other members of the team as well as directly with stores. Must be able to multi-task and prioritize their day. A flexible work schedule will be considered if it fits business needs.

JOB DESCRIPTION:

• Process, receive, and ship customer orders
• Work with Customer Experience for any order status questions and customer order inquiries
• Communicate professionally and courteously directly with stores, shipping partners, and distributors to investigate, allocate, and complete orders
• Coordinate shipping labels, and systematic transfers
• Become well-versed in the Ecommerce platform and be available to support other departments and/or retail store concerns
• Refer suspicious activity or questionable orders to Asset Protection and Fraud departments
• Ensure compliance with federal, state, and local regulations
• Assist with warehousing of select product, including receiving, packing, and shipping

DESIRED SKILLS & EXPERIENCE:

Possess the following core values:

Curious

Passionate

Do It Right

Know Your Stuff

• One year of customer service experience with excellent interpersonal skills
• Execution skills with the ability to produce results within expected timeframe
• Technical Capacity – Microsoft Office including advanced Excel, Word and PowerPoint
• Attention to Detail and Accuracy
• Business Acumen
• Communication Proficiency – Verbal & Written
• Ethical Conduct
• Problem Solving/Analysis
• Multi-tasking/Prioritization/Time Management

EMPLOYEE BENEFITS:

Medical, Dental, Vision Health Insurance

Free Elite Membership (Unlimited Shooting)

Industry Leading Online and Store Discounts

Free Classes

Ability to Utilize Manufacturer Programs

No firearm experience needed: We Offer Paid Training

NOTE: This job description may be changed or updated as necessary and is not inclusive of all the duties and responsibilities that may be expected to be performed.

Qualifications