Client is a mission-driven company dedicated to helping create a world where anyone can belong anywhere. It takes a unified team committed to our core values to achieve this goal. Client's various functions embody the company's innovative spirit and our fast-moving team is committed to leading as a 21st century company.

This organization, composed of technical and operations teams is responsible for building the fundamental currency of Client, Trust. For our hosts opening their homes, and our guests traveling the world, we build cutting edge technology solutions that enhance safety and peace of mind. Managing risk and earning trust is very complex and required at each moment of the guest and host journey.

In this role you'll get to:

• Manage large, multi-year program executions with complex dependencies across multiple teams
• Own coordination, timeline planning, cross-functional meetings and follow-ups to ensure successful delivery of a complex execution space
• Design framework & processes to facilitate cross team collaboration
• Provide support across multiple projects to ensure high-quality releases
• Work to quickly become well-versed in the engineering teams product/domain space
• Provide input on requirements from the perspective of an end-user
• Produce qualitative and quantitative reporting to stakeholders
• Coordinate and collaborate with 3rd party vendors and operational counterparts
• Work closely & effectively with team members and key projects stakeholders, including research, design, product management, and engineering
• Effectively manage schedule to regularly attend meetings and deliver on accountable work

About you:

• You are dynamic and very adaptable to a fast-paced changing environment
• You are able to balance multiple conflicting priorities and negotiate trade-offs
• You are analytical, detail-oriented, highly organized and able to multitask
• You are able to explain complex concepts both verbally and via written communications, including technical concepts
• You are flexible and adaptable to change
• You have excellent interpersonal skills (influence, empathy, clarity in communication)
• You are focused on learning, growing and developing new skill-sets

We are looking for people who have:

• 4 years experience being a Project and/or Program Manager; driving/leading medium to large cross-functional efforts; (driving execution, creating strategic plans and communicating with business stakeholders)
• [Nice to have] Experience working in start-up or fast paced, do-it-yourself environment
• [Nice to have] Some experience in Trust, Privacy, Safety, Identity or Financial Fraud
• Proficiency in Google Suite (Gmail, Calendar, Sheets, Slides, etc)
• Familiarity with Behavior Driven Development a plus
• Familiarity with the Identity, Safety and Fraud Management methodologies a plus

Requirements:

* 5 years in a data analyst or similar role

* High proficiency in Advanced SQL and Airflow for developing queries and data pipelines

* Working knowledge and understanding of Experiments, Causation & Correlation, and Statistical models (eg. regression, Chi-square etc.)

* Experience with Superset, Tableau, or similar BI platform to develop reports and dashboards

* Ability to work independently with stakeholders, write requirements, and solve analytical problems in fast-paced, ambiguous environments

* Able to serve as a liaison between business and technical teams to drive effective, timely solutions, insights to actions, that fulfill both strategic and operational needs

* Able to team effectively with others and build relationships at all levels, both within the team and with stakeholders

Highly Preferred:

* Experience with Trust & Safety domain, ML models, and metrics

* Experience with Big Data/Analytics platforms/languages like Hive, Python, R is a big plus

• Experience level: Experienced
• Minimum 5 years of experience
• Education: Bachelors