Basic Function

The current vacancies are in the Community Corrections department. The eligibility list created by this vacancy may be used to hire other vacancies in the department or County.
To engage offenders and families in the process of change, provide interventions that promote change, hold offenders accountable, and monitor offender compliance with court orders, state corrections directives, institution rules, etc. Performance of casework and program services is conducted in juvenile and adult institutions, juvenile and adult probation/parole, and domestic relations, in collaboration with courts and other community justice partners. (This is this entry-level class in the class series. Most entry-level openings occur at juvenile institutions.)
Duties listed do not include all possible tasks in this work and do not limit the assignment of related tasks in any position of this classification. Regular attendance according to Ramsey County Correctional policy approved work schedule is required for all positions.; and perform related duties as assigned.
Probation Officer 1 Salary Range: $55,967.93 - $82,972.97 Annually
Probation Officer 2 Salary Range: $60,548.92 - $89,678.28 Annually
Probation Officer 3 Salary Range: $69,267.46 - $102,737.37 Annually
If an internal candidate is selected, salary will be set in accordance with the personnel rules (i.e., promotion, transfer, or voluntary reduction).
Flexible Workplace
This position is identified under the designation of ‘flex work eligible’, meaning that the employee can formally opt to be in-office full-time or work a flex schedule in which at least two-days per week are performed in office and other days can be performed in a remote-first environment. Regardless of selection, the position carries expectations regarding on-site responsibilities and will require schedule flexibility beyond the minimum expectations set forth in the county’s flexible workplace policy. To view Ramsey County’s Flexible Workplace policy, go to: Flexible Workplace Policy

Examples of Work Performed

Examples of Work Performed

• Evaluate offenders' risk and needs, utilizing objective risk assessments and other screening instruments, administers tests regarding specific need areas, interprets and assesses the information to develop treatment or case plans, and makes referrals for treatment/programming.
• Depending on assignment, develop case plans, conduct motivational interviewing, assess offender's readiness for change, engage offenders in change process; assist with relapse prevention; facilitate program groups or coordinate educational programs; develop and coordinate offenders' post-institutional/release plans; conduct custody and parenting time mediation.
• Conduct investigations, research background, evaluate findings, and prepare and present reports and recommendations, such as court-ordered investigations of adult and juvenile offenders and domestic relations clients, and internal investigations related to institutional behavior.
• Respond to emergency situations and calls for assistance in the worksite and intervenes using appropriate level of force; depending on worksite, may be required to physically intervene; communicate specific safety concerns to other staff, community justice partners, and victims through prescribed channels to insure staff, offender/client and community safety.
• Communicate, verbally and/or in writing, with other community justice partners, including judges, law enforcement, prosecutors, defense attorneys, mental health professionals, child protection, etc., regarding offenders/clients, including providing information to law enforcement recommending arrest or detention of offenders/clients.
• Maintain accurate documentation of case activity, including contacts with offenders/clients, victims, concerned parties and treatment agencies, etc., utilizing department and offender data systems and computer hardware.
• Mandated overtime to ensure adequate staffing coverage and maintenance of safety for residents and clients at all times.
• Maintain regular, punctual attendance consistent with ADA, FMLA and other federal, state and local standards.
• Position requires the ability to work shift rotations to maintain minimum staffing requirements in 24/7 facilities and in field assignments requiring non-routine work schedules.
• Supervise residents in all facets of juvenile institutional programming, and communicate information to other personnel, to enforce rules, regulations and policies and to ensure the safety and security of residents and staff.
• Provide program supervision, educational and psychological testing, and rehabilitative services on an individual or group basis.
• Comply with the disciplinary practices of the institution in reporting rule violations and applying sanctions.
• Conduct security checks of building and grounds and search residents, living quarters and work areas for contraband.
• Assess appropriateness of providing supervision for offenders from other jurisdictions who are requesting to reside in Ramsey County, as well as arrange effective supervision for offenders sentenced by Ramsey County District Courts who are residing, or who request to reside, outside Ramsey County; follow appropriate Interstate Compact and Intrastate Transfer process.
• Mediate child custody and visitation/parenting time issues for parents referred by Family Court; conduct evaluation when necessary to resolve, provide recommendation to the court, arrange supervised parental visitation when necessary.
• Contact crime victims and victim advocates with information about court procedures and advise victims of their rights and resources for assistance; inform victims of known activities of clients that may present a danger to them; and establish restitution payment scheduled and monitor compliance.

Minimum Qualifications

Probation Officer 2 Job Description
Probation Officer 3 Job Description
Probation Officer 1 Minimum Qualifications
Education: Bachelor Degree

• Substitution:Any combination of education and related experience in Community Corrections, Social Services or Community based service organizations that equates to 4 years can be substituted for bachelor’s degree.

• Substitution: Substitution: Any combination of education and related experience in Community Corrections, Social Services or Community based service organizations that equates to 4 years can be substituted for bachelor’s degree.

• Substitution: Substitution: Any combination of education and related experience in Community Corrections, Social Services or Community based service organizations that equates to 4 years can be substituted for bachelor’s degree.

Exam/Screening Process Information

The examination process will consist of the following section with each section weighted as indicated:
Training and Experience Rating = 100%
The examination for Probation Officer 1,2,3 will consist of a training and experience rating, comprised of the questions in the attached supplemental questionnaire. Not all applicants who meet the minimum qualifications will pass the training and experience rating. The rating on this supplemental questionnaire will depend on your answers to the questions – do not mark “see resume” or “see work history” as a response. Please answer all your questions clearly and completely. Failure to respond could affect your score and final rank on this examination.
Eligible List: The names of all applicants who filed a properly completed application and passed the examination/screening process shall be placed on the Rule of Bands List for an employment opportunity as a Probation Officer 1,2,3. This list will be certified to the appointing authority which may use this list to conduct interviews to fill a vacancy. Candidates will remain on the list for up to 6 months or until hired, whichever occurs first. A notice will be sent to applicants at the time the eligible list is posted, informing them that the list has been posted and their rank on the list.

• The department received all names on this list as announced during the selection process. for the rule of bands.
• The department is required to interview all names on the list that meet the requirements of the announced rule of bands.
• If more than one department is using the rule of bands, only one eligible list shall be used for the initial interview process.

• Department of Human Services (DHS) Background Check
• Fingerprint-based Records Check
• Prison Rape Elimination Action (PREA) Investigation

Ramsey County provides a wide range of employee benefits to support health, well-being, and work/life balance. Benefits eligibility can vary depending on union status/contract language. A summary of benefits is provided below. Detailed information is available for review at https://www.ramseycounty.us/employees/employee-open-enrollment-2024-benefits

• Medical, dental and vision insurance
  • The County contributes a bargained percentage to the medical and dental monthly premium
  • Employees choose from four enrollment tiers: Single, Employee legally married spouse, Employee Child(ren), Family
  • Blue Cross Blue Shield Medical insurance – three plan options including a High Deductible Plan with a Health Saving Account offered. Earn up to $20/month in electronic gift cards for each enrolled employee or spouse for wellness activity
  • MetLife Dental Insurance – two plan options offered
  • VSP Vision Insurance – Advantage Plan offered

• Pre-tax Benefit Program
  • Pre-tax medical, dental, vision monthly premium deduction option
  • Dependent and Health Care Flexible Spending Accounts
  • County monthly contribution to a Health Savings Account for employees who elect the High Deductible medical plan

• Paid time off
  • Vacation hours, accrued based on years of service, ranging from 12 to 25 days per year (pro-rated for part-time employees)
  • 11 scheduled holidays and one floating holiday
  • Up to three weeks of 100% paid parental leave, plus additional use of sick time as noted below
  • Sick hours accrued at a rate of three weeks per year, which can be used for medical and dental care; injury or illness for you, your spouse or children; the birth or adoption of a child (up to 80 hours) or the death of a family member (up to 40 hours)
  • Wellness incentive allows conversion of unused sick time to vacation or pay

• Retirement benefits
  • Pension - The county contributes at least 7.5% of your salary to your pension, depending on bargaining unit. Unlike other retirement investments, pension payments are a lifetime benefit once you start collecting payments
  • New employees become vested after five years. For the Police and Fire union, employees are vested after 10 years
  • Deferred compensation - 457(b) account with employer match
  • Health Care Savings Plan - all benefits-eligible employees contribute 1% of gross regular salary to a Health Care Savings Plan account for eligible health care expenses after retirement. Interest accrues tax free. County provides a scheduled contribution after five years of participation

• Transit and parking
  • Fully funded Metropass.
  • Transportation/parking expenses reimbursement account

• Employee well-being
  • Employee assistance program, including telephone counseling, financial counseling, rideshare benefits, etc.
  • Wellness programming
  • Flexible work policy with hybrid work options for eligible positions

• Life Insurance and Disability leave
  • County provided Basic Life coverage - 1x annual salary, minimum $10,000 up to a maximum of $50,000. Optional supplemental coverage available
  • Long-term Disability – County provided coverage replaces 40% of the employee’s lost income after six months of disability, subject to a $5,000 monthly maximum. Option to purchase an additional 20% income replacement up to $7,500 monthly maximum
  • Short-term Disability – option to purchase 60% income replacement coverage with 30, 60 or 90-day waiting period

• Career development
  • Tuition reimbursement, up to $4,000 per year
  • Online professional development opportunities through the Learning & Development Center
  • County employment qualifies as a public service organization for the Public Service Loan Forgiveness Program
  • Employee resource groups – help employees build connections through common bonds with colleagues