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PRIMARY OBJECTIVE OF POSITION
Deliver and support a wide variety of end user technologies including laptops, desktops, network, printers, copiers, tablets, cell phones, and computer peripherals. Participate in the daily maintenance of all workspace technology including reoccurring patch deployment, software and hardware delivery, and security improvements. Participate in projects that require end user technology changes or improvements. Produce and interpret systems health reports and review the results with team leaders and manager. Develop and maintain related technical documentation and procedures.
ESSENTIAL JOB FUNCTIONS
RELATIONSHIPS AND CONTACTS
Supervise Approximately: None
Reports to: VP Infrastructure and Operations
Contacts: Frequent contact with other employees, departments, and outside vendors. Some contact with members.
EDUCATION
Associate degree from an accredited college or university in the information systems field. Equivalent I.T. experience, in lieu of degree will be accepted. CompTIA A , Network , and Security certifications are desired.
EXPERIENCE
SKILLS REQUIRED
Excellent communication skills both verbal and written to translate technical jargon for non-technical peers. Ability to establish and maintain technical documentation. Must be highly organized and possess exemplary time management skills.
PHYSICAL REQUIREMENTS
Position involves wrist/hand manipulation; good visual acuity for detail work; ability to bend stoop on a regular basis; reach overhead and lift up to 50 pounds. Vision abilities required by this job include close vision for frequent viewing of computer monitor and review of documents. Must possess a valid Texas driver’s license, means of transportation and be able to travel independently.
MENTAL REQUIREMENTS
Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must have a strong ability to read and carry out various written instructions and follow oral instructions. Must have a strong ability to speak clearly and deliver information in a logical and understandable sequence. Must be able remain calm and professionally when working with different personalities from diverse cultures at various levels within and outside of the organization. Must demonstrate the highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Can exercise the highest level of discretion on both internal and external confidential matters.
TECHNICAL SKILLS
Strong knowledge of Microsoft Windows desktop operating systems installation and configuration. Demonstrated ability to install and provide advanced support of Microsoft Office client applications. Proficient in troubleshooting hardware and software issues.
The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job.
Other
$43k-54k (estimate)
02/29/2024
06/16/2024
The job skills required for Desktop Technician include Customer Service, Operating System, Technical Support, Microsoft Office, Communication Skills, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Technician. Select any job title you are interested in and start to search job requirements.
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If you are interested in becoming a Desktop Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Technician job description and responsibilities
Advising staff on appropriate procedures for directing their IT-related queries and recommendations.
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Delivering IT and related assistance upon request, or as you deem suitable.
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Performing routine inspections and upkeep of existing installations.
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Updating computer operating systems and other important software, as needed.
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Substantiating requests for hardware and software purchases and upgrades, if appropriate.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Technician jobs
Ability to effectively prioritize and execute tasks in a high-pressure environment.
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Ability to conduct research into PC and software issues and products as required.
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Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer components.
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Able to read and understand technical manuals, procedural documentation and OEM guides
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Working technical knowledge of current protocols, operating systems, and standards.
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Step 3: View the best colleges and universities for Desktop Technician.