Title: Dental Receptionist

Location: Romeo, MI

About Us: Our client's office is a reputable dental practice located in Romeo, MI, dedicated to providing exceptional oral healthcare services to our patients. We are committed to creating a welcoming and comfortable environment for all individuals who walk through our doors. As part of our team, you will have the opportunity to contribute to our mission of promoting dental health and improving the lives of our community members.

Job Description: We are currently seeking a motivated and personable Dental Receptionist to join the team. As the first point of contact for our patients, you will play a crucial role in ensuring a positive experience from the moment they enter our office. The ideal candidate will possess excellent communication skills, attention to detail, and a friendly demeanor.

Responsibilities:

1. Greet patients and visitors with a warm and welcoming attitude.
2. Answer phone calls, schedule appointments, and manage the office calendar.
3. Verify insurance coverage and assist patients with billing and financial inquiries.
4. Maintain patient records and update information as necessary.
5. Coordinate with dental assistants and hygienists to ensure smooth patient flow.
6. Handle administrative tasks such as filing, faxing, and organizing office supplies.
7. Follow HIPAA guidelines to maintain patient confidentiality and privacy.
8. Assist in resolving patient concerns or complaints in a professional manner.
9. Collaborate with the dental team to provide outstanding customer service and patient care.
10. Perform other duties as assigned to support the overall operations of the dental office.

Qualifications:

• High school diploma or equivalent required; associate degree or certification in dental assisting or office administration preferred.
• Previous experience in a dental or medical office setting is highly desirable.
• Proficiency in dental software systems (e.g., Dentrix, Eaglesoft) and Microsoft Office Suite.
• Excellent interpersonal skills and ability to communicate effectively with patients and colleagues.
• Strong organizational skills with the ability to multitask and prioritize tasks efficiently.
• Detail-oriented mindset with a focus on accuracy and precision.
• Compassionate and empathetic demeanor, with a genuine desire to help others.
• Knowledge of dental terminology, procedures, and insurance protocols is a plus.

Pay Rate: $18-23/hour based on experience.

Joining the team offers you the opportunity to work in a supportive and collaborative environment where your contributions are valued and recognized. If you are passionate about providing exceptional customer service and making a positive impact on the lives of others, we encourage you to apply for this rewarding position.