RaiZan Solutions is Hiring a Sales Admin Associate Specialist Near Melville, NY
Job Title: Sales Admin Associate Specialist Job DescriptionWe are seeking an entry-level professional with specialized knowledge and skills in customer service and order processing. As a Sales Admin Associate Specialist, you will receive general instruction from a manager on expected work outcomes and use your professional education to identify, analyze, and resolve issues while interpreting company policy. Typically, you will report to a manager but may report to a senior professional individual contributor when business needs dictate. Key Responsibilities
Customer Requests: Handle all customer-related requests, including the most complex, professionally, efficiently, and accurately.
Collaboration: Work effectively with other departments to ensure customer satisfaction, resolve order issues, and accommodate unique requirements.
Order Processing: Process all orders to completion and retrieve, review, and allocate inventory for large complex equipment and supply orders.
Credit Department Collaboration: Work with the Credit Department on all order releases.
Contract Administration: May assist in contract administration by working with the Legal Department.
Logistics Coordination: Work with the Logistics Department to ensure timely shipment of orders to achieve sales targets.
Company: Raizan Solutions About Raizan Solutions: Raizan Solutions has been hired by our clients for staffing needs, and we do not charge candidates for our services. Join us to be a part of a dynamic team dedicated to providing exceptional customer service and efficient order processing. Note: This position offers a hybrid work schedule requiring you to be in the office on Monday and Wednesday with an option to work from home the remainder of the week unless a specific business need arises requiring in-office attendance on other days. Work schedules and office reporting requirements may change from time to time based on business needs. RequirementsMust Have/s:
Education: Bachelor's degree in a relevant field or equivalent experience
Experience: 2 years of related experience
Skills: Must be bi-lingual in Spanish, proficient in Excel (Pivot Tables, Formulas, V-Lookups)
Inventory Systems: Familiarity with inventory systems and procedures.
Excel Proficiency: Proficient in Excel, including the use of Pivot Tables, Formulas, and V-Lookups for data analysis and reporting.
Departmental Collaboration: Experience working with various departments (e.g., Credit, Legal, Logistics) to ensure seamless operations and customer satisfaction.
Other Expectations
Analytical Ability: Good analytical ability and resourcefulness in identifying problems and their causes.
Time Management: Excellent time management skills and attention to detail.
Adaptability: Flexible and adaptable to change, able to work under pressure to meet deadlines in a fast-paced office environment.
Communication Skills: Good oral and written communication skills are mandatory, with the ability to deal effectively with people at all levels, both within and outside the company.
Spanish Fluency: Crucial for effective communication with Spanish-speaking customers and colleagues.
Order Handling: Experience in processing orders to completion and allocating inventory for large, complex equipment and supply orders.
Location: Hybrid (Office attendance required on Monday and Wednesday, work from home for the remainder of the week unless business needs dictate otherwise) Work Hours: 35-hour work week (7 hours per day)