At the heart of Radisson Hotel Group Americas is our brand promise, Every Moment Matters. More than just our motto, it's how we do business and who we are at our core. We firmly believe that our people are at the center of our success, so we strive to provide a meaningful employment experience with a focus on developing our team's talents.
Radisson Hotel Group Americas is proud to be one of the world's leading hotel groups, with nine distinctive hotel brands featuring more than 600 hotels throughout the US, Canada, and Latin America. Our portfolio includes Radisson Collection, Radisson Blu, Radisson, Radisson RED, Radisson Individuals, Radisson Inn & Suites, Park Plaza, Park Inn by Radisson, and Country Inn & Suites by Radisson.
Unique. Stylish. Entirely Radisson Blu. Upper Upscale by industry definition. First class in any other language. High on design and style, all wrapped up in a Yes I Can! Attitude. The Radisson Blu Mall of America features 500 design forward guest rooms, unique spaces and over 26,000 square feet of meeting space, and is the first hotel connected to the Mall of America.
The Overnight Maintenance Engineer supports the general maintenance of the hotel. Areas of responsibility include: painting, pools, flooring, doors, heating/cooling units, other general upkeep, and additional duties as assigned.
We are also offering a $1,000 signing bonus after the completion of a 90-day probationary period.
Key Responsibilities
Responds to both customer and hotel staff reports of non-functioning equipment immediately

-Maintains problem log book to record the equipment in need of repair and prioritizes effortsaccordingly.
-Reports any hazards or injuries in the department or hotel and takes immediate action to correct.
-Maintains rooms in operating condition by performing repairs as needed

Understands the Room Preventative Maintenance Program (R.P.M.)

-Prepares preventative maintenance cart for use each day
-Replaces or repairs all appliances and damaged bathroom fixtures; executes general plumbing as needed
-Maintains overall appearance of rooms; replaces broken mirrors, hangs fixtures, does touch-up painting, etc.
-Repairs and maintains room'sheating/ventilating/airconditioning systems

Performs preventative maintenance throughout the hotel

-Maintains the condition of hotel lobbies and restaurants
-Repairs furniture, carpet, marble, tile windows, mirrors and decorations as necessary
-Maintains operating equipment in working condition by performing routine equipment checks and repairs
-Attends schools or seminars to remain current on proper techniques

Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations

-Gives personal attention, takes personal responsibility, and uses teamwork when providing guest service
-Listens, apologizes with empathy, finds a solution, and follows through when resolving guest problems
-Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
-Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction
-Performs other duties required to provide the service brand behavior and genuine hospitality

Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest
Requirements/Skills

-Ideal candidate will have a minimum of two years of general facility maintenance experience, preferably within the hospitality industry
-Experience in pool maintenance, HVAC units, plumbing, and electrical work preferred
-Must have a valid driver's license and be able to successfully pass a driving record check
-Strong verbal, written and interpersonal skills
-Works well independently or as part of a team
-Strong attention to detail
-Commitment to exceptional guest service
-Ability to maintain a positive and professional attitude when handling all situations
-Working knowledge of computer and math skills.
-Must have a valid driver's license and be able to successfully pass a driving record check
-Willing to work a flexible schedule including weekends and holidays
-Adhere to the policies and procedures of the hotel

Physical Demands

-Pushing and pulling heavy items on a regular basis
-Frequently lifting items of varying weights, including items weighing at least 70 pounds
-Extended periods of standing or sitting
-Periodic stooping, kneeling, and bending

We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, sexual orientation, gender identity, disability, veteran status, genetic information or other protected class. Background checks are also required before employment begins.
Visa Requirements: We participate in E-Verify and all candidates must be in possession of identification providing authorization to work in the United States as defined in the Immigration Reform and Control Act of 1968 (IRCA). This position does not offer sponsorship of Work Visas.