Radiance Medspa offers comprehensive medical aesthetics services by a team of highly-trained professionals dedicated to enhancing the way guests look and feel. Our services target the unwanted effects of aging, acne, redness, and other skin conditions to produce beautiful, glowing skin.

We utilize the latest and most advanced nonsurgical options to enhance our guests’ appearance and self-confidence. We also offer clients a wide selection of skincare products to further enhance results.

We are passionate about helping others achieve their goals. We are looking for a team player who is highly motivated, energetic, and hungry for growth who we can cheer on to limitless growth and opportunities.

Job Summary:

Radiance Med Spa is now hiring an Aesthetic Sales Specialist position. Job responsibilities include providing excellent customer service, front desk work, scheduling appointments, educating clients on medical skin care and cosmetic procedures, consultations, various administrative tasks, and managing day-to-day operations.

The successful candidate will advise Radiance Medspa’s guests on our service and product solutions, achieve sales targets, convert telephone, text, web, and in-person leads to booked appointments, overcome objections, differentiate Radiance as the market leader, delight potential guests with exceptional customer service, and various administrative and operations tasks. Key components of this position include delighting guests with exceptional customer service; demonstrating a strong track record of conversion and retention through promotion and value; having up-to-date knowledge about Radiance Medspa’s products and services; and confidently educating patients on the benefits of Radiance’s products and services.

The Sales Specialist will maintain an elevated level of industry knowledge and department processes and is expected to showcase and role-model best-in-class guest service, decision quality, collaboration, and adaptability.

Essential Responsibilities:

• Educates patients on Radiance Medspa’s customized aesthetic service and home care, product-based solutions.
• Utilizes financing options and loyalty rewards programs to create a loyal client base.
• Promotes services and brand through sales and marketing techniques to drive new patients including but not limited to referral program, social media, and community events.
• Schedules appointments, checking-in and checking-out guests, and responding to new guest leads via email, text, or phone.
• Conducts direct phone calls and email outreach to guests with retention opportunities with the goal of scheduling them for appointments.
• Consistently meets and/or exceeds individual key performance metrics (i.e., sales, retail, rebook, retention goals).
• Educates all clients as to benefits of Radiance Medpsa’s loyalty program and consistently reinforces benefit of the program to current clients.
• Develops long-term relationships with guests to ensure all guests receives the best, most comprehensive care from Radiance.
• Represents Radiance Values in all circumstances.

Requirements/Qualifications:

Education Level:

• High school diploma or equivalent required

Experience Necessary:

• A minimum of two (2) years aesthetic, consultative sales experience with proven track record.
• Superior interpersonal and customer service skills
• Demonstrated strong sales skills including active listening, effective presenting, and handling objections
• Knowledge of modern office procedures and methods including telephone communications, computer systems, and record-keeping
• Ability to establish priorities, work independently, and proceed with objectives without supervision

• Experience with Microsoft 365 products preferred but not required.

Radiance Medspa Team Member’s enjoy:

• Position-specific, hands-on training.
• On-site team atmosphere and supportive culture
• Uncapped commission opportunities
• Discounted treatments and products
• Medical, dental and vision benefits after 90 days.
• Retirement savings plan with generous match after one year
• Work-life balance
• Career advancement opportunities
• Radiance Medspa is an EOE