A Montgomery County Dermatology Office is NOW HIRING an exceptional, professional, reliable, detail-oriented, enthusiastic, self-motivated, and hard-working office manager to join our dynamic team. Our commitment is providing excellent, high quality customer service for our dermatologic patients while providing a positive and safe workplace environment for our employees.

Position is full time.

Candidates must have exceptional customer service skills to join our team as office manager.

Location: Montgomery County

Duties Include But Are Not Limited To:
● Providing excellent patient customer service
● Follow directions and respects policies and procedures
● Wearing proper Personal Protective Equipment (PPE)
● Sanitizing and cleaning respective areas as needed
● Monitors implementation of office sanitation and state of cleanliness
● Attention to detail
● Greeting all patients in a professional manner
● Engaging in a pleasant and clear speaking voice while actively listen to patients, using empathy and concern
● Maintain a positive attitude that shines through to our patients in person and on the phone
● Ensuring that appointment setting, patient data collection, and patient check-in and check-out processes are properly overseen
● Collect and manage patient information with respect and detail, in accordance with industry regulations (HIPAA, etc.)
● Be responsible for pulling and filing, and maintaining patient medical records
● Handling escalated complex patient concerns
● Assist in coordinating and troubleshooting insurance issues
● Intervene with any patient billing concerns
● Managing the office work schedules of the provider and all other staff
● Communicating with other physician offices regarding referrals and patient records
● Overseeing maintenance of office inventory and equipment by anticipating supply needs and expediting supply orders
● Overseeing medical office equipment inventory, stocking, and ordering
● Support the front office business administrators and other office staff in various operations areas and tasks
● Always represent the dermatology clinic and its providers with friendliness and professionalism

Requirements:
● All applicants must have authorization to work in the United States
● Knowledge of medical terminology, medical computer programs and insurance policies preferred
● Knowledge of vital signs is required
● Working knowledge of dermatologic surgery and sterile technique preferred. Considerations for on-job training may be made for strong candidates
● Current CPR Certification
● With Medical Office experience (at least 1 year required)
● With Managerial level experience (at least 1 year required)
● Computer literacy
● Proficiency in Word and Excel are required
● Type 40 wpm
● The position requires someone who is personable, dependable and responsible, with excellent organizational as well as verbal and written communication skills

● Preference for candidates with experience and willingness to establish and maintain a highly professional but enjoyable work environment
● Preference for candidates with experience and detailed knowledge of maintaining compliance with patient privacy
● Preference for candidates with at least 1 year working in a clinical office or relevant experience
● Preference for candidates with Dermatology experience (At least one year)
● Candidacy Is Favored If You Possess Experience with EHR, specially Modernizing Medicine’s EMA
● Candidacy Is Favored If You Possess Experience Within The Healthcare Industry
● Candidacy Is Favored If You Possess Bi-Lingual skills (Spanish)
● Please accompany the application with a cover letter.

Compensation
● Highly compensative
● Additional pay considerations will be made for skills and experience of candidates

The employer participates in equal employment opportunities for all individuals and abides by EEOC and nondiscrimination provisions of all applicable federal, state, and local as an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified Individual with disability.

Contact Information
● Please send cover letter and resume to careers@radiancedermmd .com
● For additional questions, please call 301-430-4000

Job Type: Full-time

Pay: Negotiable

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• Microsoft Office: 1 year (Preferred)
• Administrative experience: 1 year (Preferred)

Work Location: In person