Are you passionate about helping clients make their mark in the real estate market? Join our team as a Retail Sign Specialist and play a pivotal role in guiding customers through the process of selecting and purchasing high-quality real estate signs. From assisting clients in choosing the perfect sign to managing inventory and ensuring exceptional customer service, this role offers an exciting opportunity to be at the forefront of the real estate industry.

Responsibilities:

• Embark on a journey with customers, assisting them in finding the ideal real estate signs to showcase their properties with style and professionalism.
• Dive into the dynamic world of signage by managing inventory levels, ensuring that our retail space is stocked with a diverse selection of signage materials to meet every client's needs.
• Be the friendly voice on the other end of the phone and email, providing timely and helpful responses to customer inquiries and concerns.
• Take pride in curating a welcoming and visually appealing retail environment, where customers feel inspired to explore our range of signage solutions.
• Collaborate closely with our team to achieve sales targets and exceed customer expectations, fostering a culture of teamwork and achievement.
• Embrace the opportunity to learn and grow in a fast-paced retail setting, where every day presents new challenges and opportunities to make a difference.
• Harness your creativity and problem-solving skills to address customer needs and ensure their complete satisfaction with their sign purchases.
• Seamlessly navigate computer systems and software to process orders, manage inventory, and maintain accurate records of customer interactions.
• Stay ahead of the curve by staying informed about industry trends and developments, ensuring that you can provide clients with up-to-date information and advice.
• Be a beacon of positivity and professionalism, embodying our commitment to excellence in all aspects of customer service and retail operations.

Experience:

• Previous experience in retail sales or customer service preferred
• Familiarity with real estate and/or sign industry is a plus
• Experience in inventory management is desirable

Qualifications:

• High school diploma or equivalent
• Excellent communication and interpersonal skills
• Strong attention to detail and organizational abilities
• Ability to multitask and work efficiently in a fast-paced environment
• Basic computer skills, including proficiency in Microsoft Office suite

Skills:

• Exceptional customer service skills
• Ability to effectively communicate with customers and address their needs
• Proficiency in managing inventory and maintaining stock levels
• Basic computer skills for data entry and order processing
• Strong organizational skills to keep track of customer orders and inventory levels

Preferred:

• Proficiency in Chinese language (Mandarin or Cantonese) is a plus, but not required

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Shift:

• 4 hour shift
• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to Commute:

• Laguna Hills, CA 92653 (Required)

Ability to Relocate:

• Laguna Hills, CA 92653: Relocate before starting work (Required)

Work Location: In person