You haven't searched anything yet.
Quantum-Si is pioneering a new generation of technology to create the market of Next Generation Protein Sequencing (NGPS). Similar to Next Generation DNA Sequencing (NGS), which gave us a blueprint of what could happen by studying our DNA, NGPS enables an unbiased view of the proteome through improved scale, resolution, and sensitivity leading to better understanding of disease and improved general health.
We operate at the intersection of biochemistry, chemistry, hardware, molecular biology, photonics, semiconductor chips, and software with a goal to drive a digital transformation of a $44 billion dollar proteomics market.
Join us on the journey to transform healthcare, motivated by the idea that the products you work on will change the lives of millions of people around the world.
As the Director of Customer Support, you play a key role in the success of our Next Generation Protein Sequencing platform. In this role you will be required to build and manage a high-performance team of global Field Application Scientists and Field Bioinformatics Scientists spanning chemistry, molecular biology, and software to support a growing global customer install base. You have experience building global support teams and working with innovative technology. You’ve designed systems and processes to build scalable support organizations previously. You have a deep love for working in a fast-paced environment and are comfortable with rolling up your sleeves to contribute in any capacity required.
As part of our team, your core responsibilities will be:
Domestic and international travel 10% - 25% of the time.
You Deeply Identify with Core Quantum-Si Values:
We offer great perks:
Quantum-Si does not accept agency resumes.
Quantum-Si is an E-Verify and equal opportunity employer regardless of race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability or Veteran status. All your information will be kept confidential according to EEO guidelines.
50 - 100
MICHAEL P MCKENNA
The following is the career advancement route for Director of Customer Support positions, which can be used as a reference in future career path planning. As a Director of Customer Support, it can be promoted into senior positions as a Top Customer Service Executive that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Director of Customer Support. You can explore the career advancement for a Director of Customer Support below and select your interested title to get hiring information.