2 Client Executive Jobs in Dublin, OH
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Quantum Health is Hiring a Client Executive Near Dublin, OH
Description
- Serve as the primary point of contact for an assigned client portfolio, providing overall, strategic oversight of their client experience, including additional service recommendations and issue resolution.
- Position yourself as a trusted Quantum Health SME by building and maintaining strong relationships with key client stakeholders and advisors.
- Convey clients’ strategic goals within the Quantum Health organization, developing a plan involving other functions and team members as needed and ensuring successful execution.
- Manage operational deliverables, based on client needs, to ensure client and Quantum success.
- Manage the financial relationship with clients, negotiating contract renewals, etc. along with all client performance reporting and analysis.
- Provide guidance to clients to optimize their Quantum Health partnership, such as driving member engagement, integrating with other vendor partners, etc.
- Reinforce the Quantum story and value to both the client and the members to ensure client satisfaction and retention of membership and growth of revenue.
- Form effective, highly collaborative relationships with internal business partners and stakeholders to better serve assigned clients with actionable insights, reporting, and recommendations.
- Partner with dedicated implementation teams as needed to successfully onboard new clients.
- All other duties as assigned.
- Education: High School Diploma or General Education Development (GED) equivalent.
- Experience: 5 years' related industry experience in consulting, business development, sales, customer success, client engagement, required; employee benefits/healthcare industry experience preferred with mid-size and/or enterprise clients preferred.
- Excellent verbal communication and presentation skills with strong executive presence; comfortable presenting strategic/data-driven content to decision makers in-person and virtually.
- Expert administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently.
- Strong Customer Relationship Management (CRM) platform experience (we use Salesforce).
- Willingness to routinely travel to and from assigned client visits (we average 4-8 travel days/month).
- Comfort working in an accountable, metrics/KPI driven environment with demonstrated success growing customer accounts.
- Trustworthy and accountable behavior, capable of viewing and maintaining confidential information daily.
What’s in it for you
- Compensation: Competitive base and incentive compensation
- Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more.
- Retirement: 401(k) plan with up to 4% employer match and full vesting on day one.
- Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more.
- Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development.
- Culture: Recognition as a Best Place to Work for 15 years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision.
- Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more!
What you should know
- Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite.
- Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check.
- Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we’re committed to empowering our ERGs, and we’re proud to be an equal opportunity employer .
- Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds.
- Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate’s unique combination of experience and qualifications related to the position.
- Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship.
- Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party.
Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request.
Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending in @quantum-health.com. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you’ve encountered a recruiting scam, report it to the Federal Trade Commission and your state’s Attorney General.
Job Summary
Full Time
Skilled Nursing Services & Residential Care
$251k-320k (estimate)
01/15/2023
05/17/2024
quantum-health.com
COLUMBUS, OH
1,000 - 3,000
1999
Private
KARA J TROTT
$50M - $200M
Skilled Nursing Services & Residential Care
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About Quantum Health
Quantum Health is a consumer healthcare navigation company that provides care coordination and patient advocacy solutions for self-insured employers.
The job skills required for Client Executive include Presentation, Salesforce, Consulting, Leadership, Insight, Business Development, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Executive. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Executive. Select any job title you are interested in and start to search job requirements.
If you are interested in becoming a Client Executive, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Executive for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Executive job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Executive jobs
They develop and maintain existing client relationships.
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Step 3: View the best colleges and universities for Client Executive.
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