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Responsibilities: - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests efficiently and accurately - Provide information about hotel facilities, services, and local attractions - Handle guest inquiries, requests, and complaints promptly and courteously - Answer phone calls and direct them to the appropriate department or staff member - Assist with reservations and ensure accurate booking information - Process payments, including cash, credit cards, and vouchers - Maintain a clean and organized front desk area Skills: - Strong hospitality skills with a focus on providing excellent customer service - Proficient in phone etiquette and handling phone systems - Knowledge of hotel operations and front desk procedures - Ability to multitask and prioritize tasks effectively - Excellent communication skills, both verbal and written - Strong problem-solving abilities to resolve guest issues or concerns - Fluency in multiple languages is a plus - Experience with night audit procedures is preferred Note: This job description is intended to provide a general overview of the position. Other duties may be assigned as needed.
Job Type: Part-time
Pay: $16.28 per hour
Expected hours: 32 – 40 per week
Schedule:
Work setting:
Work Location: In person
Part Time
Accommodations
$27k-35k (estimate)
02/07/2024
04/30/2024
qualityinnindianapa.com
INDIANA, PA
<25
2010
AMY BLAIR
<$5M
Accommodations
The job skills required for Front Desk Clerk include Customer Service, Credit Card, Problem Solving, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Clerk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Clerk. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Clerk positions, which can be used as a reference in future career path planning. As a Front Desk Clerk, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Clerk. You can explore the career advancement for a Front Desk Clerk below and select your interested title to get hiring information.