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Responsibilities:
- Greet and check in guests in a friendly and professional manner
- Handle guest inquiries and provide accurate information about the hotel facilities and services
- Answer phone calls and direct them to the appropriate department or staff member
- Assist with guest requests, such as making reservations or arranging transportation
- Process guest payments and maintain accurate records of transactions
- Ensure the front desk area is clean, organized, and well-stocked with necessary supplies
- Handle guest complaints or concerns in a timely and efficient manner
- Collaborate with other hotel staff to ensure a smooth and enjoyable guest experience
Experience:
- Previous experience in customer service or hospitality is preferred
- Familiarity with hotel reservation systems and phone systems is a plus
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to multitask and prioritize tasks effectively
- Proficiency in computer skills, including Microsoft Office Suite
This position requires flexible working hours, as it may involve working night shifts or weekends. The ideal candidate should have a positive attitude, be reliable, and be passionate about providing exceptional customer service.
If you are looking for an opportunity to join a dynamic team in the hospitality industry, we encourage you to apply. We offer competitive pay rates, employee discounts on hotel services, and opportunities for career advancement.
To apply for this position, please submit your resume highlighting your relevant experience and why you are interested in joining our team. We look forward to reviewing your application!
Job Types: Full-time, Part-time
Pay: $12.00 - $13.00 per hour
Benefits:
Schedule:
Work setting:
Work Location: In person
Part Time | Full Time
Accommodations
$27k-35k (estimate)
12/16/2023
06/29/2024
qualityinnindianapa.com
INDIANA, PA
<25
2010
AMY BLAIR
<$5M
Accommodations
The job skills required for Front Desk Agent and Night Auditor include Customer Service, Microsoft Office, Transportation, Attention to Detail, Hospitality Industry, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent and Night Auditor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent and Night Auditor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent and Night Auditor positions, which can be used as a reference in future career path planning. As a Front Desk Agent and Night Auditor, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent and Night Auditor. You can explore the career advancement for a Front Desk Agent and Night Auditor below and select your interested title to get hiring information.