GENERAL DUTIES AND RESPONSIBILITIES :

1. Is accountable for representing the Bank to the customer in a courteous, professional manner, and for providing prompt efficient and accurate service in processing transactions.

2. Cashes checks and pays money from savings and checking accounts upon verification of signatures and customer account balances.

Inspects all checks, bonds, money orders, savings withdrawals, and so forth to determine their negotiability.

3. Receives payments for such loans as mortgage and installment, ensuring that payments equal the amount due and that all late charges, if applicable, are collected.

Enters payments received into the Bank's records via on-line terminal.

4. Receives checks and cash for deposit to savings and checking accounts, verifies deposit amounts, examines checks for endorsement and negotiability and enters transactions into Bank records via an online teller terminal.

5. Balance and settle cash drawer.

6. Cross-sells bank services, explaining such matters as various types of accounts and certificates, interest and compounding rates.

Suggests the use of other bank offerings such as safe deposit boxes.

7. Completes assigned compliance training in a timely manner and demonstrates ability to apply training to their duties and responsibilities.

8. Assumes additional job-related duties as requested.

REQUIRED TRAINING, EXPERIENCE AND EDUCATION :

1. Completion of QNB Bank teller training.

2. Ability to lift and maneuver 25-30-pound coin bags.

3. Interpersonal skills to represent the Bank in a positive way when dealing with customers and transactions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to grasp objects;

reach with hands and arms; balance, stoop kneel, or crouch; speak or listen. The employee must occasionally lift and / or carry up to 25 pounds.

Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

WORKPLACE ENVIRONMENT

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position will require travel to various branch locations.

DESIRABLE KNOWLEDGE, ABILITIES AND SKILLS :

1. Operate on-line teller terminal and other standard office equipment, including an adding machine and

typewriter.

2. A high school diploma or equivalent.

Last updated : 2024-03-24