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Customer Service Representative - Call CenterPOSITION TITLE: Customer Service Representative
POSITION SUMMARY:
The Customer Service Representative (CSR) acts as a liaison between consumers and company to maintain customer relations and promote a professional company image. This position is responsible for handling all incoming volume through various channels, while maintaining quality standards, such as phone calls, emails, and chats from the following divisions:
This role plays a pivotal part to ensure customer satisfaction and loyalty by consulting and assisting customers to resolve a wide variety of customer requests, inquiries, and complaints. The department will rely on your ability to resolve customer questions and concerns effectively and efficiently by actively listening, communicating clearly and concisely, and assuring customer understanding; to help deliver world class customer service for B2C consumers across all PVH Brands for North America.
Full Time
Consumer Goods
$43k-54k (estimate)
05/18/2024
05/22/2024
pvh.com
NEW YORK, NY
15,000 - 50,000
1881
Public
STEFAN LARSSON
$5B - $10B
Consumer Goods
PVH owns and operates a chain of apparel stores that sells joggers, shirts, suits, innerwear and accessories for men and women.
The following is the career advancement route for Customer Service Representative - Call Center positions, which can be used as a reference in future career path planning. As a Customer Service Representative - Call Center, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative - Call Center. You can explore the career advancement for a Customer Service Representative - Call Center below and select your interested title to get hiring information.