34 concierge Jobs in charlotte, nc
Wickshire Senior Living Group is Hiring a Concierge Near Charlotte, NC
Job Location
Steele Creek - Charlotte, NC
Position Type
Part Time
Job Shift
Any
Description
Job Summary: Helps to create a welcoming experience by greeting, engaging and assisting residents, guests, and callers. Serves as initial point of contact in the reception area, responds to incoming calls, and provides clerical support to all departments.
Essential Functions:
1. Greets, engages and assists residents, family members, guests, and visitors in a courteous and professional manner.
2. Answers internal and external telephone calls, intercom, and pages.
3. Promotes programs, outings and events, encourages participation, and assists residents and/or guests with registration.
4. Supports community sales efforts by engaging visitors and prospective residents, collecting information, and promoting Wickshire as a great place to live.
5. Maintains building security, monitors security systems, including the emergency call system, and responds accordingly.
6. Manages the operation and maintenance of all office equipment and communication devices.
7. Manages mail and newspaper delivery.
8. Assists Business Office Manager with ordering and maintaining adequate inventory of office and community supplies.
9. Participates in and attends all required in-service training sessions.
10. Ensures compliance with Federal, State, and local regulations and Wickshires mission policies, procedures and standards.
11. Completes all mandatory compliance, HIPAA and state and federal regulatory training as required.
12. Maintains appropriate degree of confidentiality.
Qualifications
Education and Experience: High School Diploma or GED. Previous office experience preferred.
Certifications, Licenses, and other Special Requirements: There are no certifications, licenses, or other special requirements required for this position.
Knowledge and Skills:
1. Excellent interpersonal skills and demonstrated ability to connect and communicate effectively, in English, with diverse populations.
2. Excellent written communication skills including proper grammar and professional writing.
3. Ability to work in a fast-paced environment and to prioritize, organize and manage multiple priorities.
4. Proficient in Microsoft Office suite and the ability to quickly master new software applications.
5. Strong customer orientation to older adults.
Job Summary
Full Time
$36k-46k (estimate)
04/28/2024
05/16/2024
wickshireseniorliving.com
The following is the career advancement route for Concierge positions, which can be used as a reference in future career path planning. As a Concierge, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Concierge. You can explore the career advancement for a Concierge below and select your interested title to get hiring information.
If you are interested in becoming a Concierge, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Concierge for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Concierge job description and responsibilities
The role of personal concierge comprises various tasks like paying household bills, housekeeping, organizing events, making reservations at the hotels and restaurants, moving stuff through relocation, etc.
02/06/2022: Huntington, WV
Other roles and duties of a corporate concierge are to provide personal assistance, social activities, dinner reservation, buying tickets, and making deals with clients.
01/03/2022: Dayton, OH
A concierge acts as a local expert for guests at hotels.
02/08/2022: Monroe, LA
Concierges provide excellent customer service to all hotel guests throughout their stay.
03/01/2022: Amarillo, TX
Concierges use customer service skills to anticipate and meet guests’ needs.
01/18/2022: South Bend, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Concierge jobs
Concierge should reflect a familiarity with how businesses operate.
02/18/2022: Santa Cruz, CA
Concierges must be approachable, empathetic, diplomatic, even-keeled, patient, and discreet.
01/10/2022: Saint Petersburg, FL
A great Concierge doesn’t care how much money they have or how they look, they provide the same quality of service to all their guests.
02/02/2022: Stamford, CT
A great Concierge will tailor every aspect of their guest’s or client’s request down to the last detail.
12/12/2021: Detroit, MI
A concierge should also have extensive knowledge about the local area, perhaps even building relationships with managers at top restaurants so they can secure hard-to-get reservations.
12/15/2021: Brownsville, TX
Step 3: View the best colleges and universities for Concierge.
