PuroClean of Troy is seeking a pro-active Front Desk Receptionist to answer phone calls for our emergency property restoration company. The Front Desk Receptionist is the first point of contact between a customer experiencing a loss to their property (whether it's water, mold, fire or biohazard damage) and PuroClean of Troy. The Front Desk Receptionist will fill out a call sheet to record when, where, and why the damage happened, while also being compassionate to the customer's situation. The Front Desk Receptionist will then create a folder for the production crew to take to the job site in order to fill out more necessary information as the job progresses.

The ideal candidate will have a friendly, outgoing personality and have experience working in an organized and professional environment. The Front Desk Receptionist must be capable of multi-tasking in a busy office, be proficient with various computer programs, and have excellent communication skills.

Responsibilities:

• Answer the telephone and fill out call sheets depending on the type of property damage that occurred.
• Create a physical job folder for the crew to take on site.
• Answer general questions about business services.
• Maintain records of past and current jobs.
• Scan, copy and/or print pertinent documents.
• Handle complaints.
• Work under the guidance of the Office Manager.

Job Type: Full-time

Pay: $12.00 - $15.00 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Rochester Hills, MI 48309: Relocate before starting work (Required)

Work Location: In person