Quality/Engineering Manager

About PURIS:

PURIS operates across North America as the largest independent trenchless rehabilitation provider with 900 employees dedicated to building lasting infrastructure with smart, sustainable resource management. The PURIS Family of Companies provide trenchless renewal solutions in the water, wastewater, and stormwater markets. Our environmentally friendly solutions work within the existing infrastructure to save time, minimize environmental impact, and cause fewer community disruptions. With an unrivaled toolbox of technologies, PURIS has the RIGHT solution for each project.

Opportunity:

PURIS is experiencing aggressive growth through integration of the businesses and recognizes a need to continuously strengthen and standardize its operational capabilities to meet increased demand and increase customer satisfaction. We are looking for a Quality/Engineering Manager to lead our Project Management and Operations Teams in optimizing and executing our Quality Management System (QMS) for customer excellence.

PURIS’ QMS is critical to the success of our company and the Quality team is responsible for QMS management. This includes the consolidation of Cost of Poor Quality (COPQ) Metrics, developing standard operating procedures (SOPs), and assuring adherence to the ISO 9001 standard along with any applicable regulatory requirements. These key functions are in addition to supporting our Project Management and Operations teams through the manufacturing and installation processes in the field along with continuous improvement activities.

Job Summary Description:

The Quality/Engineering Manager will be responsible for supporting the QMS through the consolidation and communication of critical metrics such as COPQ along with any root cause analysis date. Core functions also include coordinating with the Leadership team in standardized SOP/standard work development, process mapping of current and future states, creating visual management boards that are based upon lean manufacturing principles. Another key function is to facilitate corrective actions when applicable and support the region on customer quality issues.

Essential Job Accountabilities:

• COPQ metric consolidation and analyzation Work with the Regions to gather COPQ metrics on a daily basis for issues occurring in the manufacturing facility or in the field. This will require consistent communication and follow-up with the Regions and may require coaching, training and mentoring of the teams on proper submission and completion of metrics. In addition, the data will need to be compiled, analyzed, and placed into pareto charts to identify the areas of focus for corrective action and continuous improvement activities.
• Lead the Project Management Team Develop templates for standard work submittals for customers including, but not limited to plans, designs, schedules and billing.
• Manage the corrective action process Work with Regions and cross functional personnel to facilitate robust root cause analysis and countermeasures. Any key data points found, with corresponding corrective actions, will be communicated to the appropriate Leadership teams and disseminated to all Regions as part of standardization to ensure prevention of a similar failure mode.
• Standard operating procedure development Work with the Leadership at a Functional and Regional level to develop SOPs and best practices that can be implemented across the Operations and Project Management team for optimization.
• Day to day management of quality and project activities as needed including any additional key performance indicator (KPI) data on critical to quality (CTQ) processes, customer requirements and training of appropriate personnel in data identification as applicable.
• Involvement with suppliers, when applicable, on quality or customer-related failure modes to ensure robust corrective measures have been implemented. This may also include supporting the audits of critical vendors.

Education:

We are accepting applications from individuals with a minimum of a bachelor’s degree program in engineering and/or equivalent experience. A professional Engineering designation is preferred.

Knowledge, skills, and abilities:

• Proficient in Microsoft Office including Excel, Outlook, Word and PowerPoint
• Excellent written and verbal communication skills
• Strong problem solving and analytical skills are critical to success
• Ability to train personnel across regions
• Experience with Lean Manufacturing and visual management processes
• desired
• Understanding of ISO QMS with auditing experience is highly desired
• Physical Demands:
• Ability to travel and be able to visit construction job sites in a safe and proficient manner.

Additional Requirements/Skills:

• Extremely organized with the ability to multitask issues across different Regions
• Having a continuous improvement mindset to act as a cultural change agent
• Exceptional communication skills with the ability to communicate effectively at all levels of the organization
• Willingness to train cross-functionally

• Comprehensive and competitive benefits package that includes medical/Rx, dental, vision, critical illness and accident insurance, and short-term disability.
• Several 100% company-paid benefits including:
  • Life Insurance
  • Long-term disability
  • Employee assistance program
• Bonus program
• 401(k) savings plan with company match
• Generous PTO
• 10 paid holidays
• Tuition reimbursement