A PURE taqueria Server Assistant is responsible for providing legendary hospitality and service to all Guests in all areas of the restaurant, at all times. This position is primarily responsible for serving our guests chips and salsa upon their arrival, provide refills of chips, salsa, and water as needed, remove used tableware between courses, clear and reset tables after guests leave, and provide general support to the Server and Bartender Staff. The Server Assistants also have general utility and maintenance responsibilities and other duties as assigned by the Manager on Duty. The Server Assistant (or SA) must be a team player, helping wherever and whenever needed to ensure that all Guests receive legendary hospitality. Finally, the SA is required to maintain a positive, respectful and courteous attitude towards all Guests, team members, and Managers at all times.
Superior Quality Food and Beverage
Properly present chips and salsa to Guest Tables and Guests at the Bar as soon as they are seated
Develop a good understanding of all menu items, including daily specials, improve that knowledge whenever possible and strive to share that knowledge as required by the Guest.
Legendary Hospitality
Ensure that all Guests feel welcome and are given responsive, friendly and courteous service at all times.
Remove used utensils, plates, and glassware between courses and provide replacements if needed by the guest.
Take used items to the dishwashing area and place utensils, dishes and glassware in the appropriate areas
Maintain Guest tables by removing trash, paper, or any used or unneeded items at all times.
Properly and quickly clean and reset tabletops and chairs after the Guests have left
Check and clean the floor as needed
Inspect and clean assigned restroom every 30 minutes
Communicate effectively with the FOH Team to assure efficient seating, table utilization, and Guest Service
Assist Servers and Bartenders with food running as needed.
Sales Growth
Provide warm, friendly and efficient service and hospitality so that we are sure that the Guest will return
Maintain a clean Dining Room and Restroom to support efficient service and excellent Guest perception of PURE taqueria
Cost Controls
Clock in and out accurately according to your posted schedule.
Carry, stack, store and clean plates, glassware and utensils properly. Avoid unnecessary breakage, and do not carelessly throw small wares in the trash.
Maintain a clean floor and address spills immediately.
Treating Employees Like Family
Contribute to a positive, productive working environment for all team members at all times by maintaining a happy professional attitude while at work.
Demonstrate respect and courtesy towards all FOH, BOH and Manager teammates.
No previous restaurant experience required
Must have a working knowledge of the predominant language of our Guests
Must be able to work effectively in a fast-paced setting while walking or standing for up to 12 hours per day
Must be able to carry 2-3 plates, trays of 4-6 drinks, or bussing trays safely