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Overview
Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives.
Founded in 1986, PCG employs approximately 2,000 professionals throughout the . all committed to delivering solutions that change lives for the better.
PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit .
Responsibilities
We seek a Client Service Associate that will bring a proactive mindset to our team.
We seek candidates with proven work experience in Medicaid Policy, Medicaid Claiming, Schools (K through 12), or in Special Education.
This is a Remote position with the need of a person that resides in the State of Michigan.
Travel to client sites within Michigan is required. Most of the travel occurs during the summer months of June, July, and August.
Occasional travel outside of those months.
Responsibilities :
This is a Remote position with the need of a person that resides in the State of Michigan.
Travel to client sites within Michigan is required. Most of the travel occurs during the summer months of June, July, and August.
Occasional travel outside of those months.
Qualifications
Required Education and Experience
Other Requirements :
Required Skills
Remote Work Statement
This position is a remote, work from home position. PCG is a remote-friendly organization and is committed to creating a culture where remote work remains a vital part of the company’s success.
To be successful in a remote work role at PCG, you must :
Some travel to the office or elsewhere may be required for team meetings, client meetings, etc.
REMOTE
LI-REMOTE
Compensation
Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience.
As required by applicable law, PCG provides the following reasonable range of compensation for this role : $60,000 - $75,000 and a potential discretionary bonus of up to 10%.
In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.
EEO Statement
Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion.
We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences.
At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications.
We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and / or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law.
PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.
Last updated : 2024-02-28
Full Time
Business Services
$56k-73k (estimate)
03/02/2024
04/10/2024
courts.mo.gov
AUSTIN, TX
1,000 - 3,000
1986
LORI BERTENGHAL
$200M - $500M
Business Services
The job skills required for Client service associate include Client Service, Written Communication, Promotion, Consulting, PowerPoint, etc. Having related job skills and expertise will give you an advantage when applying to be a Client service associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client service associate. Select any job title you are interested in and start to search job requirements.
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Quotes from people on Client Service Associate job description and responsibilities
Maintain an updated knowledge of the organization's products, services, and customer service policies.
01/13/2022: Albany, GA
Provided daily financial transaction services for clients while delivering excellent customer care.
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Understand Clients' business to predict their needs and provide appropriate solutions.
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Processes and follows up on client documentation for proper maintenance of accounts.
01/23/2022: Temple, TX
Registered Client Service Associates (CSAs) help to shape the future of service by modernizing the client experience through an elevated standard of care.
12/25/2021: Modesto, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Service Associate jobs
Client Service Associates may also handle client complaints and provide resolutions.
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Develop an ability to communicate effectively with clients, managers and other associates.
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May deliver exceptional customer experience while uncovering product or service needs for referral opportunities.
01/31/2022: Oakland, CA
Gained a clear understanding of client base to ensure the best possible handling of calls, visitors, and support requirements.
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Must be positive customer service attitude and dedication to quality, with a demonstrated attention to detail.
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