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PTSolutions the leading supplier of industrial tools in the Midwest and one of the Top 100 distributors in the United States. With more than 30 locations throughout the country and more than 400,000 square feet of warehouse space, PTSolutions is continuously expanding our product offerings, while guaranteeing responsive personal service and same-day shipping.
As our customers’ business grows, we grow with them. PTSolutions offers a variety of customizable, advanced inventory options that reduces overspending & overhead and brings our customers to the next level. PTSolutions conducts on-site evaluations and provides training programs to help our customers improve their manufacturing process and reduce costs. From VMI to procurement, PTSolutions is a full-service provider that will be with our customers every step of the way.
At PTSolutions, we are looking to add to our growing team of Inside Sales Representatives. In this position, you will act as a liaison between external & internal parties, provide product information, answer questions, and resolve issues with accuracy & efficiency. We will provide the training you need to effectively & efficiently use our systems & speak about our products, so what we’re looking for is someone who is patient, detail-oriented, confident troubleshooting issues using the appropriate methods & tools, and is committed to providing a superior experience for our customers.
Why join the PTSolutions Team?
If your experience aligns with the description below and you’re ready to be a part of a growing team and a true partner to our customers, then click Apply Now! Placement will occur ASAP.
POSITION RESPONSIBILITIES:
Process customer orders, changes, and returns according to established department policies and procedures.
Provide timely and accurate information to customers when requests for order status updates and additional product knowledge are received.
Display a thorough understanding of the products we sell in order to accurately respond to requests for quotes & product information via phone & email.
Handle customer issues, provide appropriate solutions and alternatives within the order/ship/delivery time limits, and follow up to ensure resolution.
Partner with the sales team and other internal teams to meet & exceed our customers’ service expectations.
Develop customer relationships, inform customers of current sales and marketing programs, and effectively close the sales opportunities that are identified.
Review and maintain portals for PO changes, items not on POs, potential late orders, and quote conversion opportunities.
Participate in special projects and perform additional duties as required.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED TO BE SUCCESSFUL IN THIS POSITION:
THE MOST QUALIFIED CANDIDATES WILL HAVE:
This job description is not intended to be all-inclusive. Employee may be required to perform other related duties to meet the ongoing needs of the Company.
This position is based in our Greenville, SC facility, so only candidates residing in the Greenville area will be considered. Must be authorized to work in the United States.
Berkshire Production Supply LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
From: Berkshire Production Supply
Full Time
Wholesale
$48k-69k (estimate)
04/14/2024
06/13/2024
pts-tools.com
NOVI, MI
500 - 1,000
1951
LAWRENCE A WOLFE
$50M - $200M
Wholesale
PTSolutions is in the business of the distribution and warehousing of industrial tools and supplies to millions of customers across the United States. Founded in 1951, the corporate headquarters is located in Novi, Michigan.
The following is the career advancement route for Inside Sales Representative positions, which can be used as a reference in future career path planning. As an Inside Sales Representative, it can be promoted into senior positions as an E-commerce Sales Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Inside Sales Representative. You can explore the career advancement for an Inside Sales Representative below and select your interested title to get hiring information.
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A good sales representative knows how to qualify prospects and close sales.
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Also, they collaborate with the sales executives making certain that corporate targets and goals are met.
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At-home personnel often have the option of starting earlier or later depending on the sales they’re generating.
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Contributes to the development of sales strategy to meet and exceed sales goals.
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Evaluate sales pricing to maximize gain balanced by target volume.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Inside Sales Representative jobs
Do brain games or logic puzzles.
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Follow, report on, and coordinate with, customer activities and needs.
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Pull potential prospects through human touch.
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Step 3: View the best colleges and universities for Inside Sales Representative.