Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. 

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.

Project Manager, Professional Services

PTC has a unique culture, which is fast-paced, driven and self-reliant. We are looking for talented, enthusiastic, and career-minded individuals to join our Professional Services PMO organization where you will have the opportunity to lead consulting services projects while working with a well-established and growing number of companies in a range of industries. From Aerospace & Defense to High Tech to Industrial Products and even Footwear & Apparel, PTC’s customer base is as far reaching as the products you use every day. As a member of the Global PMO team, you lead clients to value with PTC solutions, lead project teams, and drive the agenda for project execution, and manage all financial, schedule, quality, and resource management aspects of projects.

Project Management Principal Duties

• Lead and manage multiple projects to ensure the realization of value, quality, and on-time delivery of defined scope.
• Lead a full project lifecycle leveraging either the traditional PMI Process or Scrum/Agile approach.
• Work as a liaison within the Global Services organization, and interface with the R&D, Service Lifecycle Management Segment, Technical Support, Workforce Management, and all extended organizations to ensure that proper scope, resource pools and key dependencies are being defined and developed.
• Identify and schedule project deliverables, milestones and required tasks, providing early visibility to schedules/milestones that are at risk.
• Build detailed project plan and schedule for products across all processes, independently managing day-day operational tactical aspects of multiple projects.
• Coordinate and facilitate communications with management and across teams.
• Maintain product knowledge to increase efficiency in delivery of products.
• Organize and lead business requirements and design sessions with key stakeholders and technology team. Works in conjunction with customers to analyze, design and develop requirements.
• Own contractual documents and manage contract changes.
• Jointly work with partners and support partner projects as needed.
• Maintain active engagement with existing customer base to ensure retention.
• Provide leadership and guidance to delivery team and customer team.
• Operates and participates in customer steering committees

Basic Qualifications:

• Bachelor’s degree
• Ability to travel ~20% of time
• US Citizen

Desired Skillset:

• 1-3 years experience as a Project Manager
• Experience building out project plans with tools such as Microsoft Projects or Smartsheets
• Working profiency of Microsoft Office Suite- Outlook, Teams, Excel, PowerPoint, etc
• Demonstrated ability to communicate effectively with both internal and external stakeholders
• Ability to identify risk and formulate mitigation plans with a Customer First mindset
• Proven success in managing several projects at once while maintaining a high level of detail and organization

Experience with some of these selected areas would be a distinct advantage:

• Knowledge of and experience with industry-specific processes in Aerospace and Defense, Medical Device, High-tech Electronics, or Heavy Equipment manufacture
• Knowledge of and experience with supply-chain operation
• Experience with Service Lifecycle Management (Service Parts Planning, Field Services) solution implementation.
• Experience with Cloud-based, SaaS offerings
• Demonstrated experience working in heavily regulated industries and environments

At PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity and Affirmative Action Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic identity, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. 

If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?