Job Classification:

A GLOBAL FIRM WITH A DIVERSE & INCLUSIVE CULTURE

As the Global Asset Management business of Prudential, we’re always looking for ways to improve financial services. We’re passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing world. We also believe talent is key to achieving our vision and are intentional about building a culture on respect and collaboration. When you join PGIM, you’ll unlock a motivating and impactful career – all while growing your skills and advancing your profession at one of the world’s leading global asset managers! 

If you’re not afraid to think differently and challenge the status quo, come and be a part of a dedicated team that’s investing in your future by shaping tomorrow today. At PGIM, You Can!

What you will do:

The U.S. Investor Services group, a division of PGIM Real Estate, partners with PGIM Real Estate’s asset managers, marketing representatives, fund operations, senior management and other groups to provide portfolio managers, our clients, their consultants, and prospective clients with high quality reporting & marketing service, with accurate and timely information and analysis that is transparent and is easy to interpret.

The U.S. Investor Services Group is seeking an Associate Manager, Investor Services. The U.S. Investor Services Group has a broad mandate, and the successful candidate will have the opportunity to work closely with fund portfolio teams, and be part of a collaborative global team with direct exposure servicing global institutional investors.

This team is following a hybrid schedule and are in the office at their local PGIM office at least 2-3 times a week.

What you can expect:

• Provide day to day support to prospective and current clients across several real estate funds
• Data steward for information used by Investor Services
• Support PGIM Real Estate portal
• Manage investor onboarding with Business Development, Legal, Compliance and the Investor
• Serve as a liaison with our third-party fund administrator to provide responses to recurring and ad-hoc data requests involving client reporting, investment performance reporting and various other requests from clients and investment consultants
• Coordinate with our third-party fund administrator to provide quantitative responses for Requests for Proposals (RFPs), Requests for Information (RFIs) and Due Diligence Questionnaires (DDQs)
• Complete consultant questionnaires and databases update requests in conjunction with our third-party fund administrator
• Coordinate responses to client requests across Portfolio Management, Business Development, Marketing, Communications, Investor Services and other functional groups
• Assist with a variety of special projects and requests for Senior Management.
• Track, oversee and validate the third-party administrator’s quarterly key performance indicator (KPI) for Senior Management reporting
• Strong ability to think strategically and help develop creative solutions and enhancements to better service our clients and consultants

What you will bring:

• Bachelor’s degree and a minimum of 5 years of experience in client services, investor relations or a similar function in the investment management industry
• Experience with MS PowerPoint and Excel and the ability to perform some quantitative data analysis
• Experience working across functional groups and/or communicating with clients or external partners
• Discretion required in handling highly sensitive and confidential information.
• Ability to work independently with excellent multi-tasking capabilities.
• Excellent writing and project management skills
• Flexibility to work overtime if necessary.

What will set you apart?

• Experience in Commercial Real Estate

*PGIM welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply.

Note: Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $110,000 to $130,000. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills. Roles may also be eligible for additional compensation and/or benefits. Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. 

What we offer you:

• Medical, dental, vision, life insurance and PTO (Paid Time Off)
• Retirement plans:
  • 401(k) plan with generous company match (up to 4%)
  • Company-funded pension plan
• Wellness Programs to help you achieve your wellbeing goals, including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional health, and career development.
• Tuition Assistance to help finance traditional college enrollment, approved degrees, many accredited certificate programs, and industry designations.

To find out more about our Total Reward package, visit Work Life Balance | PGIM Careers

About PGIM Real Estate:

With $207.9 billion in gross assets under management and administration ($133.8 billion net),1 PGIM Real Estate provides investors and borrowers access to a range of real estate equity, real estate debt, agriculture, and impact solutions across the risk-return spectrum.

PGIM Real Estate is a business of PGIM, the global asset management business of Prudential Financial, Inc. (NYSE: PRU). PGIM Real Estate’s risk management approach, execution capabilities and industry insights are backed by a 50-year legacy of investing in commercial real estate, a 140-year history of real estate financing,2 and the local experience of professionals in 32 cities globally. Through its investment, financing, asset management, and talent management approach, PGIM Real Estate engages in practices that strive to ignite positive environmental and social impact, while pursuing activities that seek to strengthen communities around the world.

Our Commitment to Diversity, Equity, and Inclusion

Prudential Financial, Inc. is focused on creating a fully inclusive culture, where all employees feel comfortable bringing their authentic selves to work. We don’t just accept difference—we celebrate it, support it, and thrive on it. At Prudential, employees have a unique opportunity to build their career path by owning their development, their career, and their future. We encourage employees to hone their skills and explore continued opportunities within Prudential.

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