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ProVision Virtual Solutions, a start-up business process outsourcer, based in Little Rock, Arkansas, is seeking remote professionals to join our team of Customer Service Agents in Client Service. This role is open to candidates that reside in the State of Arkansas.
ProVision Virtual Solutions is seeking a Customer Service Representative to support our vast array of clients and their customers. The Client Service Agents supports existing, and attracts potential, customers for ProVision’s Clients by answering product and service questions; providing information about additional products and services and engaging in Value-Based conversations to identify the benefit of such additional products and services. You may also be responsible for processing orders, preparing correspondences and overall meeting customers needs to ensure overall interaction satisfaction.
This opportunity requires applicants to have a High School Diploma (or qualifying equivalent), 0 – 3 years of experience in a related field, as well as knowledge of commonly-used concepts, practice and procedures in the industry.
You will rely on instructions and pre-established guidelines to perform the functions of this job. You will operate under minimal supervision. Primary job functions frequently require exercising of independent judgement. You will report to a Supervisor (Lead) and Manager. The overall target of your team will be to ensure excellent service standards and to maintain exceptional customer satisfaction.
This is a 100% Virtual/Remote Opportunity. Equipment (including a Laptop, peripherals, and a external Monitor) will be furnished by the company to perform the functions of the job. You will be responsible for creating and scheduling your own hours. This provides you 100% flexibility on work schedule within the parameters set forward by the client. There will be a minimum number of hours (25 ) require for you to work, although this minimum will deviate based upon the client opportunity assigned.
Please note, the below functions are not all inclusive. Some items listed below may not be assigned to you as a permanent job function. Some items not presented on the list below may be assigned to you as a permanent job function.
Full Time
$36k-45k (estimate)
03/09/2024
06/05/2024