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Description
TITLE: Area Manager
DIRECT REPORT: Regional Manager
REPORTS: General Cleaner
OVERVIEW
Provantage, a consolidator of leading specialty cleaning services and contractor services providers across Ohio and the mid-Atlantic region, is recruiting an Area Manager for its rapidly growing platform of diverse client locations. We are looking for an experienced Area Manager to oversee the operations of multiple locations. This individual will be skilled in managing various operations with a strategic mindset and superb leadership skills. Excellent abilities in budgeting and operations planning are also essential for this role. The goal for this role is to ensure client contracts are met and exceed expectations of business development and efficiency. A successful Team Lead will have a lead with service attitude and own the outcome regardless of the result.
Primary Responsibilities:
• Ensure world-class customer service while building continuity within teams at each location.
• Oversee daily operations performed at each location to ensure delivery of contracted services.
• Provide training, performance evaluations and disciplinary actions.
• Preserve all equipment and order supplies to ensure teams have the resources to complete contract specifications.
• Maintain effective relationships and function as primary contact with clients to meet scope of work guidelines.
• Complete regular on-site inspections.
• Quickly coordinate site specific requests and address problems or complaints promptly.
• Ensure daily operations are within budget for each assigned contract.
• Communicate staffing needs with direct report and recruiters.
• Sustain staff turnover within company expectation.
• Ensure quality and safety standards by ensuring staff is trained on all company policies, standards, and procedures.
• Looks for and implements continuous improvements while encouraging the team to leverage new digital tools and ways of working to support brand goals.
• Aid in interviewing, recruiting, and training staff.
• Attend regular meetings to discuss business updates, issues, and opportunities.
WHY IS THIS COMPELLING?
Currently a leading independent service provider within the industry and is positioned to become THE industry disruptor.
Significant growth opportunity with the chance to be part of something “big!”
Environment of encouragement and open idea sharing to support brand building and development.
COMPENSATION
The role will supply a solid compensation offering that will match the success and the skills of the candidate. The basic framework will include a competitive base salary and an annual bonus based on achieving key metrics within assigned locations.
Requirements
QUALIFICATIONS
• Proven experience as a team lead or similar managerial role.
• Exceptional communication and interpersonal abilities.
• Keen sense of service and passion for the Company transformation; thrives on change, pace, action, and accountability.
• Demonstrates curiosity and a growth mindset; foster an environment that supports learning, intelligent risk-taking, and shows resilience in the face of setbacks.
• Access to reliable transportation.
• Possess a clean driving record.
• Pass a background check based on client contract guidelines.
• Highly meticulous with an aptitude and desire to learn, display critical thinking and critical thinking skills.
• Strong written and oral communication skills.
• High ethical standards while encompassing strong leadership skills.
KEY COMPETENCIES FOR SUCCESS:
• Change leadership; hands-on; “roll up the sleeves and get it done” mentality.
• The ability to consult and advise team members on a range of issues.
• Ability to build and support strong working relationships at all levels in the organization.
• Attention to detail.
• Proven success recruiting, managing, and developing direct reports.
Full Time
Retail
$111k-137k (estimate)
07/04/2023
05/23/2024
provantage.com
NORTH CANTON, OH
50 - 100
1984
Private
ARNO ZIRNGIBL
$200M - $500M
Retail
Provantage is an online marketplace that allows users to buy electronic accessories.
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Area managers are responsible for ensuring the proper and effective operation of a business.
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Area managers are also responsible for managing their client portfolios, with a view to maintaining existing clients and exploring potential new business opportunities.
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Career tips from people on Area Manager jobs
An area manager must be coachable—realize that someone else might have a better perspective.
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Maintain a pipeline of potential employees by continuously prospecting for new talent.
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