PRIMARY RESPONSIBILITIES:

The Pool Manager is responsible for the management of a single facility under the supervision of the Regional Supervisor. This position ensures the smooth, safe and reliable operation of all pool systems and personnel.

ESSENTIAL FUNCTIONS:

• Works closely with the Regional Supervisor to ensure the day-to-day operation of the facility.
• Oversees a team of employees and delegates responsibilities.
• Communicates regularly with Human Resources Management teams to provide updates on the facility, personnel and operations.
• Responsible for ensuring that the facility passes all health inspections, including opening inspection.
• Trains all subordinates in all facets of job duties and responsibilities to achieve team goals including company policy, facility maintenance, mechanical procedure, rule enforcement and customer service.
• Works closely with the management team to ensure that all SwimSafe standards are being implemented along with the Company mission statement.
• Sets up and implements staff inservices/training and best practices.
• Develops and implements customer service standards and protocol for the facility.
• Responsible for maintaining employee records, pool records and implementing staff discipline.
• Responsible for completing mid-year and end-of-year reviews to set expectations to improve and grow employees' performance.
• Attends training as required by Human Resources and Management teams.

ADMINISTRATIVE DUTIES:

• Organizes and executes payroll duties.
• Tracks employee bonus and raises period incentives.
• Work with Swim Lesson Coordinator to ensure swim lessons are at SwimSafe standards.
• Ability to identify and grow leaders of the facility.