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JOIN OUR PROHANA
Listed as one of Hawaii's Best Places to Work for over 17 years and Hawaii's Top 250 Businesses, at ProService our PROhana isn't just your co-workers, it's your community.
Being a member of our PROhana means you'll be joining a team of other high performing individuals committed to and motivated by our core mission : Empowering Hawaii Employers to Succeed.
EMPLOYEE SERVICES REPRESENTATIVE
When worksite employees have questions, our small but mighty team ensures their issues are handled with care. Each day we take 150 employee calls, often resolving 94% of employee issues within one hour or less-from platform login support and helping worksite employees access copies of their paystubs and W-2s, to answering healthcare questions and more!
You'll provide inbound callers with world class services experiences and technical support; addressing and escalating customer concerns with our products and services.
You'll represent the ProService Hawaii brand, ensuring service expectations provide positive and professional interactions;
while, demonstrating technical and subject matter expertise.
The base compensation for this position is $18.00 to $20.00 per hour depending on experience and qualifications.
WHAT WE'D LIKE FOR YOU TO HAVE
WHY YOU'LL LOVE PROSERVICE
Last updated : 2024-03-08
Full Time
Business Services
$65k-83k (estimate)
03/11/2024
05/08/2024
The job skills required for Service representative include Customer Service, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service representative positions, which can be used as a reference in future career path planning. As a Service representative, it can be promoted into senior positions as a Field Service Rep. III - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service representative. You can explore the career advancement for a Service representative below and select your interested title to get hiring information.
If you are interested in becoming a Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Representative job description and responsibilities
Customer service representatives typically responds to customer inquiries by telephone, e-mail or chat to provide non-technical problem resolution.
01/08/2022: Orlando, FL
Support agents should have sound knowledge of the product/service which will help them suggest a solution to the customer right away.
03/20/2022: Bangor, ME
Service representatives may also offer additional sales and products, sell products or services directly.
02/02/2022: Springfield, MO
Measure and analyse customer feedback.
03/13/2022: Davenport, IA
Service representative are responsible for addressing customer needs and ensuring they have a good experience.
03/09/2022: Syracuse, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Representative jobs
A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.
03/24/2022: Worcester, MA
Service representatives typically use a telephone, computer and other office equipment.
01/08/2022: Jackson, MS
Depending on their roles, qualifications, specialization and years of experience, a customer service representative may vary their salary rate.
02/16/2022: Columbus, MS
A good service representative should not waste customers’ time by keeping them waiting for too long.
01/17/2022: High Point, NC
The best service representative must have a deep knowledge of how their companies’ products work.
04/02/2022: Washington, DC
Step 3: View the best colleges and universities for Service Representative.