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Insurance Customer Service Representative
Apply
$46k-59k (estimate)
Full Time 2 Weeks Ago
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Kicker Insures Me Agency is Hiring an Insurance Customer Service Representative Near Pasadena, TX

Job Description

Job Description
Do you enjoy helping others and are you detailed oriented? Are you comfortable with talking to people on the phone and using a computer all day, so you are computer literate? Do you like to work with numbers and learn new things? Do you desire to be part of a team and want to be part of the solution and not the problem? If this sounds like you, please read on.
We are a team of people helping people. Our independent insurance business is based on the relationships we build within our Team, our clients, potential clients, our community and the companies we work with. As an independent insurance agency, we work for our clients, not one insurance company.
Our hours are Monday thru Friday from 8:30 5:00 and we will provide training. You may be asked to work occasionally during an evening or Saturday to support local and community events.
Job Responsibilities:
  • Establish working relationships with clients, potential clients, and companies we represent on the phone, email, and on paper
  • Supporting teammates with follow up for clients and prospects
  • Research and resolve coverage questions
  • Promptly respond to client needs either on the phone or electronically
  • Maintain client files and process routine correspondence between our agency and the client or company both paper records and on our many different software programs
  • Cultivate new opportunities and offer additional lines of insurance through consultative selling
  • Assist with other office duties as they arise and are needed
Professional and Personal Skills:
  • Bilingual in Spanish Required
  • Proficient with Microsoft Word, Excel, Outlook and a calculator
  • Proficient with Google Suite: Gmail, Sheets, and Docs
  • Type quickly and accurately
  • Excellent communication skills both verbal and written
  • Organized, structured, punctual and will follow the rules
  • Patient, respectful, reliable, trustworthy, friendly, supportive, articulate, kind, ethical and honest
Wages and Compensation:
  • We offer competitive wages between $15 - $22 depending on experience and if you already have a license, bonuses for performance and other benefits are available as well.
Experience Requirements:
  • No previous insurance experience is required. We will train and educate the successful candidate. However, having previous experience working within the insurance industry is a bonus.

Job Summary

JOB TYPE

Full Time

SALARY

$46k-59k (estimate)

POST DATE

05/01/2024

EXPIRATION DATE

05/19/2024

WEBSITE

kickerinsuresme.com

HEADQUARTERS

PASADENA, TX

SIZE

25 - 50

TYPE

Private

CEO

MARIALMA FARRIS

REVENUE

<$5M

INDUSTRY

Insurance

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The following is the career advancement route for Insurance Customer Service Representative positions, which can be used as a reference in future career path planning. As an Insurance Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Insurance Customer Service Representative. You can explore the career advancement for an Insurance Customer Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming an Insurance Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Insurance Customer Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Insurance Customer Service Representative job description and responsibilities

An Insurance Customer Service Representative acnowledges and direct customer’s requests for additional products or services to appropriate licensed representatives.

01/17/2022: Norwich, CT

Assist customers with managing insurance inquiries, resolve insurance problems and finalizes policy adjustments.

12/28/2021: Vineland, NJ

Completes customer’s transactional requests as provided by caller.

12/20/2021: Middlesex, NJ

Insurance Customer Service Representative consistently meets or exceeds expectations for departmental standards related to Quality, Service Level, Call Goal, and other KPI's.

02/11/2022: Portland, OR

Document their exchanges with clients, often using customer relationship management software.

12/22/2021: Helena, MT

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Insurance Customer Service Representative jobs

Insurance Customer Service Representative needs a high school education, on-the-job training and several soft skills.

03/08/2022: Portland, OR

An Insurance Customer Service Representative should have a good memory to remember details and data.

03/17/2022: Port Arthur, TX

They must be able to cope with a fast-paced work environment.

02/27/2022: Pierre, SD

Insurance Customer Service Representative should be consistenet in sending mails, newsletters, and other correspondence forms to customers.

02/16/2022: New London, CT

Should have the willingness to provide assistance.

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Step 3: View the best colleges and universities for Insurance Customer Service Representative.

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