Description

SUMMARY:

Responsible for implementing, monitoring, and on-going assessment of the social service plan for all families assigned to Emergency Hotel Family.

RESPONSIBILITIES:

• Responsible for designing social service plan in cooperation with the families.

• Make referrals for additional services, for example parenting, housing, and mental health.

• Provide supervision for case managers and serves as advocate for families in case of conflict.

• Serves as a liaison with daycare and schools to monitor admission and attendance of client’s children.

• Follows up with open Child Welfare cases, open court cases, and parole/police matters.

• Works collaboratively and supervise the work of Client Care Coordinators.

• Completes family intake, comprehensive family history and maintains family case records.

• Complete/Enter client case management record in DHS-CARES system

Qualifications

Bilingual Spanish Highly Preferred.

• Position requires a bachelors degree or comparable experience in a relative field.

• Food handler's preferred with a stipulation of obtaining the food handler's license within two months of employment. 

• Previous experience with the homeless population needed.

• Needs ability to establish workload priorities and balance diverse caseload.

• Must have exceptional communication skills both orally and in writing with individuals and groups regarding complex and sensitive issues or regulations.

• Physical ability to perform the essential job functions are needed.

• In addition, the Shift Supervisor, shall perform any duties as required to meet the new needs of the program and the clients we serve.

• The agency reserves the right to review and change job duties and responsibilities as the need arises