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Client Services Representative
$57k-75k (estimate)
Full Time | Durable Manufacturing 1 Month Ago
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ProCraft Cabinetry is Hiring a Client Services Representative Near Norcross, GA

Client Services Representative 
Summary of Position
The Client Services Representative (CSR) will be responsible for processing orders diligently, timely, and accurately; as well as the scheduling of all incoming orders, both internal and external. The CSR will also execute administrative and sales-related responsibilities that relate to client relations management.
Essential Job Functions and Responsibilities
  • Create and process orders with diligence and accuracy and send necessary quotes/drawings/receipts to the client in a timely manner.
  • Use proper grammar notation exhibiting concise, professional communication skills.
  • Detect any potential problems with the sales process and share with your manager to offer independent solutions and alternatives.
  • Maintain daily awareness of deadlines and responsibilities.
  • Effectively multi-task while maintaining clarity and proper prioritization management.
  • Communicate inventory statuses accurately to your clients.
  • Provide effective customer service via the phone, email, direct-interaction and fax.
  • Follow-up with clients after their order has been completed and gather feedback.
  • Answer your communications in a timely manner, giving undivided attention to the client.
  • Offer assistance and help the customer with inquiries.
  • Monitor and reply to online reviews about the business and report them to your manager.
  • Manage the reception area and keep it clean, as needed.
  • Other duties as assigned by your manager.
Knowledge, Skills and Abilities
Ability to meet deadlines, exhibit great attention to detail and communicate in a professional, concise manner is essential. A thorough understanding of standard business practices, problem-solving issues in a rapid environment and a clients-first attitude is necessary for success. Familiarity with cabinet fabrication, terminology or similar industry experience is highly preferred, but not required.
Minimum Qualifications
  • Working knowledge of Microsoft Office products (Excel, Word, Power Point).
  • 2-4 years of related client service experience.
  • Understanding of basic software systems and products.
  • Proven communication skills.
  • Bilingual: Spanish and English.
Comments
This job description in no way states or implies these are the only duties to be performed by the employee occupying this position. The incumbent will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor or manager.
This document does not create an employee contract, implied or otherwise other than an “at will” relationship.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Durable Manufacturing

SALARY

$57k-75k (estimate)

POST DATE

04/06/2023

EXPIRATION DATE

06/03/2024

WEBSITE

procraftcabinetry.com

HEADQUARTERS

NASHVILLE, TN

SIZE

50 - 100

FOUNDED

2010

CEO

HUI CHEN

REVENUE

$5M - $10M

INDUSTRY

Durable Manufacturing

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About ProCraft Cabinetry

We are a kitchen and bath cabinet manufacturer creating timeless styles for every taste. We manufacture every cabinet ourselves taking pride in both craftsmanship and quality. Weve spent our 40 years in the industry streamlining our process which enables us to pass significant savings onto our customers. With unparalleled service, we want to make working with ProCraft as easy (and rewarding) as possible.

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The job skills required for Client Services Representative include Client Service, Customer Service, Scheduling, Microsoft Office, Problem Solving, CSR, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Services Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Services Representative. Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming a Client Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Services Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Services Representative job description and responsibilities

Providing the clients with product and service knowledge.

02/20/2022: Colorado Springs, CO

The Client Services Representative performs Masterfile maintenance and quality control, facilitates requests supporting audit exams and reviews, ad-hoc regulatory requests and self-testing.

12/29/2021: Roanoke, VA

The Client Services Representative provides various customer service functions that support the patient care units and off-site lab customers.

01/13/2022: Santa Ana, CA

The Client Services Representative reflects the mission, vision, values of NM and adheres to the organization's Code of Ethics and Corporate Compliance Program. Complies with all relevant policies, procedures, guidelines, other regulatory and accreditatio

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Planning and making a schedule for the monthly meetings with the clients.

03/01/2022: High Point, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Services Representative jobs

A Client Services Representative needs to be familiar with every part of a site.

01/02/2022: Fargo, ND

Representatives who work for utility and telecommunications companies may help customers with service problems, such as outages.

12/22/2021: Elkhart, IN

Review the job description for a Client Services Representative.

01/01/2022: Carson City, NV

The CSR works is to set expectations for both the client and the specialist so that realistic goals are set and achieved.

12/30/2021: Santa Rosa, CA

The representative may be seated at a desk or workstation, or they may be on the phone with clients.

02/17/2022: Knoxville, TN

Step 3: View the best colleges and universities for Client Services Representative.

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