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2 Client Relations Specialist Jobs in Rolling Meadows, IL

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PRO EM National Event Services
Rolling Meadows, IL | Full Time
$69k-93k (estimate)
3 Months Ago
Pro Em Operations, LLC
Rolling Meadows, IL | Full Time
$65k-87k (estimate)
3 Months Ago
Client Relations Specialist
$69k-93k (estimate)
Full Time | Business Services 3 Months Ago
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PRO EM National Event Services is Hiring a Client Relations Specialist Near Rolling Meadows, IL

Job Title: Client Relations Specialist
Department: Sales
Status: Full-Time
Job Summary:
The Client Relations Specialist Represent the company at the highest level of professionalism by answering customer phone calls with superb customer service ensuring that each customer feels completely satisfied and valued.
Responsibilities:
  • Protect the integrity of the estimating process by ensuring that all estimates accurately reflect the appropriate operational, delivery and equipment costs
  • Assist the Account Executives with customer relations and support of lead generation activities
  • Serve as one of the primary call-in contacts for potential and existing PRO EM clients
  • Assist in the preparation of quotes, contracts, and RFPs
  • Maintain proper documentation, to date awareness of company activities, industry trends, and regulations
  • Seamlessly support PRO EM Sales and Operations through accurate and efficient administration of estimating and ordering of services
  • Administer processes to ensure complete and correct information is received from Account Executives, the Event Management Team, and Operations Staff
  • Perform job function within the parameters of the Point of Rental (POR) System
  • Confirm estimates with Account Executives to ensure orders are correct, processed, and delivered
  • Provide the Accounting department with accurate information regarding account receivables/payables
  • Aid the Purchasing department with sub-rentals, overbooking, and inventory control as needed
  • Continually demonstrate excellent interpersonal communication
  • Participate in sales meetings and team activities with division leaders and fellow associates
  • Other duties as assigned
Requirements:
  • Must have a strong people-focused element to this role by liaising with event contributors, venues, suppliers, and partners.
  • Problem-solving and creativity.
  • Experience working in a busy, high-pressured environment
  • Excellent oral and written communication skills
  • Pro-active and show initiative 
  • Familiarity with Word and Excel. 
  • Determination to ensure successful events, willingness to undertake a wide range of tasks to its end.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$69k-93k (estimate)

POST DATE

02/11/2023

EXPIRATION DATE

05/27/2024

WEBSITE

proem.org

HEADQUARTERS

PHOENIX, AZ

SIZE

500 - 1,000

FOUNDED

1987

CEO

BRAD KRAMER

REVENUE

$10M - $50M

INDUSTRY

Business Services

Show more

PRO EM National Event Services
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The following is the career advancement route for Client Relations Specialist positions, which can be used as a reference in future career path planning. As a Client Relations Specialist, it can be promoted into senior positions as an Account Executive, Sr. - Advertising that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Relations Specialist. You can explore the career advancement for a Client Relations Specialist below and select your interested title to get hiring information.