Our client is a well-established leader in the Pacific Northwest for senior living accommodations. They are currently looking for an Executive Director for one of their Independent Living facilities in the Portland/Vancouver area.

The Executive Director oversees and directs the day-to-day functions, efficient operations, and overall management of the community. Ensuring the highest quality of service for residents, while maintaining the community’s financial stability, and creating a harmonious working environment for all team members, the Executive Director is also responsible for creating and maintaining a supportive and enjoyable lifestyle for the residents.

Essential Job Duties:

• Plan, develop, organize, implement, evaluate and direct the community’s overall day-to-day functions, programs and activities.
• Achieve/maximize financial goals for operating margin and cash flow including budgeted revenue and expense goals. Prepare annual budget.
• Oversee Sales Team to achieve weekly/monthly sales and occupancy goals. Develop partnerships in the community. Reviews all rental applications and lease forms for accuracy and compliance with resident policy.
• Oversee Dining Services to ensure the highest quality dining experience is being delivered every day to residents.
• Oversee Maintenance Team to ensure work orders are being completed in a timely manner and vacant units are being placed into available inventory as quickly as possible.
• Promote positive relationships with residents and family members; answer residents' questions regarding the community (includes current/prospective residents and family members); effectively resolve resident concerns, and complaints.
• Perform, administer, and oversee the community accounting functions including but not limited to accounts receivable/collections, accounts payable, and management reports.
• Ensures rent collection programs are administered consistently to ensure revenue is collected within standards.
• Create and drive new revenue streams to achieve and exceed goals and objectives.
• Identify ways to reduce costs and create efficiencies within the community.
• Work closely with HR to hire, train, and supervise all staff members.

Requirements:

• 5 years of related experience functioning in a leadership role within a senior living, hospitality, and/or related industry required.
• 3-5 years of food and beverage management required.
• Associate’s or Bachelor’s degree in business, human services and/or related required.
• Ability to work weekends, evenings, and flexible hours as well as be available to residents at peak service times and days.
• Strong accounting and financial knowledge with the ability to perform calculations in support of personnel actions, budget, and other accounting and financial responsibilities.
• Strong organizational, time management, and planning skills.
• Possess good character with the ability to display personal integrity.
• Excellent verbal and written English communication skills including the ability to speak in front of small groups of people with the ability to explain and communicate complex ideas to a wide audience (employees, residents, family members, the general public, etc.)
• Proficiency with the use of computers, mobile devices (e.g. tablets, iPads), AV equipment/technology, and other office equipment as well as possess familiarity with Microsoft Office Suite products including, but not limited to, Word, Excel, Outlook, etc.
• Yardi and Enquire (CRM) software a plus.