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Responsibilities:
Wait on customers and invoice customers
- Provide exceptional customer service to cus
- Answer customer inquiries and resolve issues in a timely and professional manner
- Upsell products and services to customers when appropriate
- Make outbound calls to follow up with customers or provide additional information
- Analyze customer needs and recommend suitable solutions
- Maintain accurate and detailed records of customer interactions
Requirements:
- Excellent phone etiquette and communication skills
- Bilingual in English and [insert other language] is a plus
- Ability to multitask and prioritize tasks effectively
- Strong problem-solving skills and ability to handle difficult situations with patience and empathy
- Proficient in using computer systems and software applications
Able to pull orders and lift 50lbs
Must be able to clean store
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Expected hours: 40 per week
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to Relocate:
Work Location: In person
Full Time
$31k-39k (estimate)
02/09/2024
08/29/2024
The job skills required for Customer Service include Customer Service, Problem Solving, Products and Services, Communication Skills, Computer Systems, Empathy, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service positions, which can be used as a reference in future career path planning. As a Customer Service, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service. You can explore the career advancement for a Customer Service below and select your interested title to get hiring information.