Inspire health. Serve with compassion. Be the difference.

Job Summary

Performs a variety of duties as assigned to support and facilitate the maintenance of accurate and efficient business operations for Equipped For Life . Provides direct customer service, accounts support, and/or clerical/administrative support for the department as assigned.

Accountabilities

• Customer Service - Handles incoming calls to the\u00A0 department. Provides information to callers/visitors pertaining to the services of the department. Greets internal/external callers/visitors in a prompt, pleasant and professional manner. - 20%
• Patient Registration - Registers patients in an accurate and timely manner. Verifies payer source. - 20%
• Ensure all accounts have been billed timely, reports are worked and unpaid claims are followed up on. - 20%
• Reports timely key statistics to management for compliance, sales, revenue, cash and patient flow. - 20%
• Performs insurance pre-authorization process, enters, validates, and reconciles visit activity and supplies to ensure accurate billing. - 10%
• Post payments\u00A0 every day and reconcile deposits. - 10%

Supervisory/Management Responsibilities

• This is a non-management job that will report to a supervisor, manager, director, or executive.

Minimum Requirements

• High School diploma or equivalent.
• 3 years of Customer Service experience.

Required Certifications/Registrations/Licenses

• N/A

In Lieu Of The Minimum Requirements Listed Above

• N/A

Other Required Sills and Experience

• N/A

Work Shift

Day (United States of America)

Location

Equipped For Life

Facility

4003 Equipped For Life

Department

40037403 Equipped For Life DME-Upstate

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.

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Inspire health. Serve with compassion. Be the difference.

Job Summary

Performs a variety of duties as assigned to support and facilitate the maintenance of accurate and efficient business operations for Equipped For Life . Provides direct customer service, accounts support, and/or clerical/administrative support for the department as assigned.

Accountabilities

• Customer Service - Handles incoming calls to the\u00A0 department. Provides information to callers/visitors pertaining to the services of the department. Greets internal/external callers/visitors in a prompt, pleasant and professional manner. - 20%
• Patient Registration - Registers patients in an accurate and timely manner. Verifies payer source. - 20%
• Ensure all accounts have been billed timely, reports are worked and unpaid claims are followed up on. - 20%
• Reports timely key statistics to management for compliance, sales, revenue, cash and patient flow. - 20%
• Performs insurance pre-authorization process, enters, validates, and reconciles visit activity and supplies to ensure accurate billing. - 10%
• Post payments\u00A0 every day and reconcile deposits. - 10%

Supervisory/Management Responsibilities

• This is a non-management job that will report to a supervisor, manager, director, or executive.

Minimum Requirements

• High School diploma or equivalent.
• 3 years of Customer Service experience.

Required Certifications/Registrations/Licenses

• N/A

In Lieu Of The Minimum Requirements Listed Above

• N/A

Other Required Sills and Experience

• N/A

Work Shift

Day (United States of America)

Location

Equipped For Life

Facility

4003 Equipped For Life

Department

40037403 Equipped For Life DME-Upstate

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.