Overview of the Install Utility Technician

Reporting to Deployment Director, you play a key part in bringing that purpose to life. You do this by building high impact relationships with our customers, and ensuring our products, equipment, and services represent our brand each day. .

Primary Responsibilities

• Performs installations, removals and relocations of water and ice vending machines at predetermined locations.
• Tests newly installed equipment and ensures that it is safe and available for customer use before leaving location.
• Identifies points of installation for water lines for access to water vending machines.
• Performs machine service functions that may require plumbing replacements.
• Drives a company-provided vehicle (24 ft. Truck) in a safe manner and in accordance with company standard operating procedures as well as DOT regulations.
• Due to the nature of some remote routes, where there's limited staff resources due to the geographical location, the Technician may be required to be in "Call-In" mode or available to cover service calls on weekends and on Company-observed holidays. In addition, this position may occasionally be required to be "On-Call" or standby duty. In either case, the Company's "On-Call" and/or "Call-In" pay guidelines will apply.
• Excessive driving

Skills

• Exceptional customer service and communication skills.
• Strong mechanical aptitude and computer literacy.
• Excellent planning, time management, organization and problem solving skills.

Requirements

• High School Diploma or GED preferred; or equivalent experience of (3) three to (5) five years with a stable work history.
• Previous experience in a customer facing role.
• Must possess a valid drivers' license with a clean and acceptable driving record.
• Ability to apply concepts of basic mathematical skills and operate basic functions on a handheld scanner unit.
• Advanced proficiency with math skills and diagnostic tools including hand held devices.
• Ability to frequently lift and/or move 10 pounds and periodically lifting and/or moving up to 50 pounds.
• Understanding of plumbing, (water flow, pipes, valves, etc.) and mechanical devices (i.e., motors, switches, etc.)
• Basic understanding of plumbing, electrical and/or construction.
• Work with heights of 10 ft. or more via ladder.

Who We Are

Primo Water North America is America's favorite water, coffee and filtration solutions provider--reaching customers when, how and where they need water and creating customers for life by making better-for-you beverages easy.

One of North America's largest bottled water companies, we deliver safe, great-tasting water to homes, businesses and retail locations across the U.S. and Canada via 12 regional brands and three national brands -- Alhambra, Canadian Springs, Crystal Rock, Crystal Springs, Deep Rock, Hinckley Springs, Kentwood Springs, Labrador Source, Mountain Valley Water, Mount Olympus, Nursery, Primo, Sierra Spring, Sparkletts and Vermont Pure.

In North America, we provide direct delivery to more than 1.6 million homes and business locations, and over 13,000 retail locations across 42 U.S. states and Canada, covering 90% of the U.S. population and 80% of the Canadian population. We are also proud to provide more than 22,000 water exchange and refill locations.

Please visit our website www.water.com for more information about Primo Water North America. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled.