Primary Services is excited to announce the role of IT Business Analyst for our esteemed client in the energy sector. Join a dynamic team where your expertise in technology and business processes will drive impactful solutions for a growing company.

Responsibilities:

• Lead requirements gathering discussions with business users to understand upstream and downstream business processes thoroughly.
• Create comprehensive business-related analysis and design deliverables, including requirements documentation, business user stories, acceptance criteria, process workflows, and training plans/materials.
• Collaborate with IT and third-party vendors to ensure accurate interpretation of requirements and contribute to the project solution effectively.
• Develop test cases in coordination with the business and technology team, ensuring thorough testing of implemented solutions.
• Assist the Product Owner(s) in validating completed development before deployment to ensure alignment with business needs.
• Participate in triaging and prioritizing issues related to project deployments, ensuring timely resolution.
• Communicate effectively with all stakeholders, including third-party vendors, providing updates on status, process standards, changes, and workarounds.
• Contribute to the creation of business cases to secure funding for projects and support process improvement activities.
• Establish SLAs on systems, monitor performance, and address shortcomings through new projects or process enhancements.
• Provide input on standards, tools, and templates for business analysis, ensuring consistency and efficiency.
• Define test scripts and criteria for user acceptance testing and provide support to business users during testing phases.

Qualifications:

• Bachelor s degree or higher in Business, Information Technology, Engineering, or related field, with a minimum of 4 years of experience in a full-time business analyst role.
• Demonstrated experience with software development companies, preferably in the retail energy sector.
• Highly proficient in writing requirements, user stories, and acceptance criteria, with experience in test case creation and test result communication.
• Familiarity with multiple SDLC methodologies, including Agile, Waterfall, and Iterative.
• Proactive team player with the ability to navigate and manage multiple projects and priorities effectively.

Apply now to take your career to the next level in the energy sector!

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