7 Patient Service Representative (Call Center) Jobs in Amherst, NY
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
Primary Care of Western New York is Hiring a Patient Service Representative (Call Center) Near Amherst, NY
Primary Care of Western New York is one of the largest physician owned family medicine practices in the Buffalo area. Our dedicated team delivers excellent service to support high quality patient care to patients of all ages . Our five offices are located in: Williamsville, Kenmore, Lancaster, and Wheatfield.
We are looking to add qualified, full time Patient Service Representative's to expand our telephone service. A caring and friendly demeanor with superior telephone etiquette, dependability and attention to detail are must have qualifications for this position. Assigned office location will be limited, but the ability to work among the five locations is an expectation on occasion. Work hours are day time with 1 evening shift per week M-F. Rate of compensation is based on relevant experience and skills.
Primary Functions:
- Provide a high level of service to maintain patient satisfaction
- Maintain accuracy in a fast paced environment
- Answer a high volume of phone calls
- Field general inquiries about PCWNY
- Register new patients with the practice
- Verify patient’s insurance and demographic information
- Schedule patient appointments using the electronic health record
- Collaborate and communicate with Providers, Nurses and Billers
Benefits include(Full-Time):
- Health Insurance - single coverage paid 100% by PCWNY
- Health Savings Account with employer contribution
- Six Paid Holidays
- Paid Time Off and Paid Sick Time
- 401K Plan with 4% Employer Matched Contribution
- Dental and Vision Coverage available at employee expense
- Long- and Short-Term Disability Coverage
Qualifications:
- Customer/patient experience-1 year or more preferred
- Dependable, punctual and conscientious
- Able to work independently and as a member of a team
- Typing a minimum of 35 WPM
- Positive attitude
- Electronic health record experience desired
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Job Summary
Full Time
$43k-58k (estimate)
04/07/2024
04/23/2024
The job skills required for Patient Service Representative (Call Center) include Patient Care, Patient Satisfaction, Attention to Detail, Primary Care, Health Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Service Representative (Call Center). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Service Representative (Call Center). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Service Representative (Call Center) positions, which can be used as a reference in future career path planning. As a Patient Service Representative (Call Center), it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Representative (Call Center). You can explore the career advancement for a Patient Service Representative (Call Center) below and select your interested title to get hiring information.
If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Service Representative job description and responsibilities
Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.
01/31/2022: Chico, CA
May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.
01/20/2022: Akron, OH
Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.
02/08/2022: Florence, SC
Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.
02/17/2022: Terre Haute, IN
A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.
02/17/2022: Saginaw, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Service Representative jobs
Open the Patient Service Representative Cover Letter Template.
01/18/2022: Amarillo, TX
Patient confidentiality must remain a primary concern.
01/31/2022: Sioux City, IA
Know how to feel, express and receive gratitude.
02/15/2022: Akron, OH
Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
01/02/2022: Norfolk, VA
Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.
01/09/2022: Lafayette, LA
Step 3: View the best colleges and universities for Patient Service Representative.
Similar Jobs
Popular Articles
