Job Description

Job Description

Location- 4461 Coit Rd. Frisco Texas 75033

Duration- Permanent

Shift- 8 am 5.00 pm M to F

Pay Rate- $22 / hr- $25 / hr

Job Description

Under general supervision, is responsible for scheduling patient appointments and tests in an efficient and timely manner.

Answers all incoming calls and directs calls to appropriate personnel. Serves as a liaison between patients and medical staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

Answers all incoming calls; assesses callers’ needs and directs them to appropriate personnel. Pages clinic personnel as appropriate.

Obtains and communicates messages in an accurate and timely manner.

• Schedules new patients and return appointments in a computer system in accordance with physician and / or office guidelines.
• Cancels / reschedules appointments according to physician schedule changes; notifies appropriate clinic personnel.
• Obtains and enters all authorization and correspondence relating to referrals in patients’ charts and computers.
• Maintains physician’s schedule : on-call, vacations, meetings, etc.
• Schedules outpatient appointments / testing and hospital admissions upon request. Obtains necessary pre-certification as required.
• Handles new patient referrals, gathers necessary information, assigns the patient account number, and schedules appointments.
• Collects co-pays, deductibles, and other out-of-pocket amounts at the time of visit.
• Maintains primary office scheduling book containing all physician meetings, satellite schedule, rounding, and call coverage.
• Handles incoming phone calls from patients needing to schedule or reschedule appointments.
• Provides patients with accurate and legible appointment cards. Documents do not show in the patient chart for missed visits. Follow up with
• patients to reschedule any missed appointments.
• Arranges for patients to have financial counseling as needed.
• Demonstrates an understanding of patient confidentiality to protect the patient and clinic / corporation.
• Follows policies and procedures to contribute to the efficiency of the front office. Covers for other front office functions as requested.
• Prepares correspondence, memos, forms, and other typing as requested by supervisor.

MINIMUM QUALIFICATIONS :

• High school diploma or equivalent required.
• Prior scheduling experience is required.

Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.

Company Description

Here at PrideNow a division of Pride Global our team of knowledgeable, results-driven professionals provide dynamic solutions for all your unique business needs.

We pride ourselves in our honest, supportive, and fully transparent relationships with both our clients and candidates. With our white-glove service approach, we provide our clients with a dedicated specialist to handle all your day-to-day needs.

Our diverse database of candidates has been meticulously vetted and tested before being presented to any potential employers and fit all experience levels for any temporary, temp-to-perm, and permanent positions you may be looking to fill.

Company Description

Here at PrideNow a division of Pride Global our team of knowledgeable, results-driven professionals provide dynamic solutions for all your unique business needs.

r n r nWe pride ourselves in our honest, supportive, and fully transparent relationships with both our clients and candidates.

With our white-glove service approach, we provide our clients with a dedicated specialist to handle all your day-to-day needs.

r n r nOur diverse database of candidates has been meticulously vetted and tested before being presented to any potential employers and fit all experience levels for any temporary, temp-to-perm, and permanent positions you may be looking to fill.