Visitor Experience Tour Guide

Preservation Distillery is the region’s first and only 100% pot-distilled bourbon producer in Nelson County. We’ve been quietly distilling our unique bourbons in one-to-three barrel batches since 2017. Our distillery and farm are located in the heart of the bourbon trail, right off the Bluegrass Parkway in Bardstown, Kentucky. The surrounding green pastureland encompasses what is now our distillery, based on the commitment to the art of slow distilling, and the ultimate goal of sustainability. We pride ourselves on providing unique and cultivated experiences that allow our guests to see the most unedited and unadulterated version of creating whiskey and ensuring high levels of authenticity and interaction.

The scope of this role is to work within a high performing team to ensure the best possible experiences for our guests. As a tour-guide, you will be expected to interact with customers in an engaging way, lead memorable experiences, and conduct tastings on a variety of high-end products. Each team member will assist in the on-going development of tour and tasting language, and uphold the quality of our experiences. This position is part time.

Responsibilities

· Conduct distillery tour and tasting experiences each day, following a specified time schedule.

· Perform bar-back duties on an as needed basis

• Demonstrate the ability to carefully listen to others at all levels in the organization
• Understand and adhere to all policies related to the organization
• Complete daily, weekly, and monthly tasks as outlined by upper management

· Provide an exceptional customer service experience by exceeding their expectations, demonstrating an excellent knowledge of the products, as well as the history and heritage of the company in accordance with the given materials.

· Contribute to the daily operations of the Guest House, by maintaining a neat and organized space, and adhere to all safety and sanitation requirements.

· Adhere to all safety policies of Preservation Distillery and contribute to our safe work culture.

Required Qualifications

• At least 20 years of age
• Highschool diploma or equivalent
• Availability must include weekends, some evenings, and special events as needed
• Have strong time management, prioritization, and organizational skills
• Be highly proficient in working within a team-oriented environment where there is a shared understanding and accountability of the vision and goals outlined by the company
• Microsoft Office
• Be able to lift and/or carry up to 40 lbs.
• Ability to stand, walk, and/or talk for long periods of time throughout the day

Preferred Qualifications

· Experience working within customer service and/or hospitality

· Server Training in Alcohol Regulations

· Experience in similar or equivalent positions

· 21 years of age or older

Competencies

· Be Creative: Open to innovation and continuous improvement

· Be Positive and Outgoing: Create an exceptionally positive work environment

· Be Self-Motivated: Have a goal-oriented daily outlook

· Be Collaborative: Build productive relationships and be a team player

Preservation Distillery is committed to equality of opportunity in all aspects of employment. It is the policy of Preservation Distillery to provide full and equal employment opportunities to all employees and potential employees without regard to race, color, religion, national or ethnic origin, veteran status, gender or gender identity, sexual orientation, physical or mental disability, or any other legally protected status.

Job Types: Full-time, Seasonal

Pay: $16.00 - $17.00 per hour

Expected hours: 40 per week

Benefits:

• Employee assistance program
• Employee discount
• Flexible schedule
• Paid time off

Schedule:

• 8 hour shift
• Evenings as needed
• Rotating weekends

Supplemental pay types:

• Bonus opportunities
• Overtime pay
• Tips

Ability to Relocate:

• Bardstown, KY 40004: Relocate before starting work (Required)

Work Location: In person