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Customer Service Associate
Location: Silverdale, WA or Remote in the following states: AZ, AR, CA, CO, CT, FL, GA, IA, KY, MA, MN, MT, NV, OH, PA, TX, UT & WA
Salary Range: $18 - $20 DOE
Shift/Schedule: Full Time / Non-Exempt
Monday – Friday 7am – 4pm pst. or 8am – 5pm pst.
JOB SUMMARY FOR CUSTOMER SERVICE
Are you interested in joining a Company built for auto enthusiasts by auto enthusiasts? Bring your Customer Service experience to our team. at Aftermarket Performance Group (APG). Here is a little bit more about the position.
Customer Service Representatives are responsible for providing high quality customer service to our external customers via providing information in response to inquiries about products, pricing, and other product related questions. They also manage and resolve customer general questions and problems, complaints, or concerns, as well as process orders received from customers through phone, email, internet and fax. Finally, they also work with other departments to resolve customer’s questions or issues, and work with business partners to determine product availability, shipping pricing, problems, and tracking.
PRIMARY DUTIES & RESPONSIBILITIES
EDUCATION & EXPERIENCE QUALIFICATIONS
JOB REQUIREMENTS
BEHAVIORAL COMPETENCIES
TECHNICAL COMPETENICES
We offer a full benefits package for eligible employees including:
Aftermarket Performance Group (APG) is a fast-growing leader in the automotive enthusiast industry. The company is divided into two divisions – Truck and Off-road and Automotive. The Truck and Off-road division focus on the wholesale distribution and direct-to-consumer segments within diesel performance (Premier Performance Products, Truck Tech), Jeep and Off-road (Northridge4x4), Off-road Truck (Stage 3 Motorsports, TrailRecon, PRL Motorsports, Adams Driveshaft), and Manufacturing/Proprietary Brands (Grimm Off-road). The Automotive division includes Wholesale (Launch Distribution), compact performance (RallySport Direct, SubiSpeed, FTSpeed) and Manufacturing/Proprietary Brands.
Candidates must pass a pre-employment background check, and a drug test where applicable, for safety related positions upon hire (please note, not all charges disqualify you from employment). If this is a accounting position you need to add in pass a credit check / or if it is for a driving position you need to add in MVR check
APG is an equal opportunity employer. This job description is subject to change without notice. This description is intended to explain the general nature and level of work being performed by people assigned to this position. It is not intended to be an entire list of all activities, tasks and skills required of people in this position.
Full Time
Utilities
$29k-37k (estimate)
03/25/2024
05/15/2024
premierwd.com
REXBURG, ID
100 - 200
1999
Private
RUS MICHAELSON
$50M - $200M
Utilities
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.