• Uses Premier WMS and Shopfloor or other databases to manage inventory and production status.
• Reviews production calendar and customer requests daily to plan, complete first articles, and report production completion and issues.
• Identify issues and escalate correctly and timely based on the issue type.
• Setting up new equipment and installing software and hardware
• Ability to reimage or refresh different system platforms and transfer data accordingly.
• Ability to calculate and track Production KPI’s as instruction from Production leadership.
• Experience with troubleshooting and diagnosing problems in person, via telephone, and via email.
• Competent in using Microsoft Applications- specifically Share Point and Excel.
• Ability to physically monitor network access for users in secured areas.
• Basic understanding of networking as it pertains to coordinating IT VLAN changes and basic troubleshooting with provisioning issues.
• Comp TIA A or equivalent experience.
• Detail oriented with the ability to learn detailed processes and methodologies.
• Identify/Communicate noticeable problem trends and troubleshoot recurring problems to find permanent solutions.
• Demonstrates excellence as an empowering and flexible employee in a dynamic fast-paced, hands-on, high stress environment.
• Capture project specific data and report according to project guidelines.
• Lead teams in production.
• Training employees and documenting and filing training.
• Complies with federal and government requirements as prescribed by the client’s statement of work.
• Ensures all employees reporting to them, comply with federal and government requirements.
• Perform kitting functions in WMS to accommodate requirements of customer Statement of work.
• Other responsibilities as required.

• Knowledge of computer component installation and imaging.
• Experience with configuring /troubleshooting Windows Devices, Chrome books, and printers.
• Ability to reimage or refresh laptops and desktops and transfer data accordingly.
• Time management and ability to multitask on several projects.

• Ability to safely lift up to 50 pounds.
• Frequent walking, bending and kneeling; under desks for example.
• Standing or sitting for up to 12 hours

Job Summary