Position Summary:

Essential Responsibilities:

• Develop, implement, and maintain an effective Quality Management System and Program.
• Ensure compliance with relevant industry standards, regulations, and certifications.
• Oversee documentation control, change management, and process improvement.
• Lead and inspire a team of quality professionals across multiple locations for a variety of business units and customized criteria.
• Provide mentorship, coaching, and training to ensure a high level of competence.
• Foster a culture of quality and continuous improvement throughout the organization.
• Develop and execute a strategic quality plan aligned with organizational objectives.
• Identify, create and share key quality metrics and performance indicators for each job as well as across the company.
• Collaborate with senior management to integrate quality into business strategies.
• Drive continuous improvement initiatives to enhance operational efficiency and effectiveness.
• Utilize Lean and Six Sigma methodologies to streamline processes.
• Conduct root cause analysis and implement corrective and preventive actions.
• Monitor and analyze customer feedback and complaints.
• Implement measures to enhance customer satisfaction and address issues promptly.
• Work closely with customer-facing teams to understand and meet customer expectations including customer required quality metrics and production standards as an extension of their organization and/or factory.
• Stay abreast of industry regulations and standards.
• Interface with regulatory agencies as necessary.
• Develop and deliver quality-related training programs.
• Ensure that employees at all levels are adequately trained in quality processes.
• Create and Manage 5S/6S program, including developing standards, overseeing internal audits and recognition.
• Conduct internal audits to validate current quality processes according to quality manual.
• Oversight of Safety Committee.
• Develop, implement and manage a safety program to include audits and inspections.
• Create and update safety policies and procedures.
• Partner with Facilities on Safety Efforts.
• Assign safety improvement tasks to safety committee members or direct reports.