5 Call center associate Jobs in Fenton, MO
Potts Electric, LLC is Hiring a Call center associate Near Fenton, MO
Potts Electric, LLC is currently hiring for a full-time Customer Care Associate - Call Center Sales Representative to assist in creating a 5-star experience for our clients and booking service calls in the Fenton, MO area.
We are looking for someone with three years of customer service experience and who is familiar with home electric terms such as panel, GFCI, tripped breaker, outlet, etc.
This position earns a competitive wage of $18-$22 / hr which is paid weekly !
In addition to competitive pay and our supportive, ambitious culture , we offer our Customer Care Associates - Call Center Sales Representatives the following benefits and perks :
- 100% covered medical
- Dental and vision insurance
- Short-term disability and AD&D insurance
- Paid time off (PTO)
- Paid holidays
- Eligibility for additional employee benefits in the future
So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! If you have a few years of customer service experience and are comfortable on the phone, just fill out our initial mobile-friendly online application .
We hope to meet you soon!
DAY-TO-DAY
This full-time customer service position works in-office Monday - Friday, 8 : 30 - 5 : 00 PM, as well as rotating on-call weekends, remotely.
As a Customer Care Associate - Call Center Sales Representative, you play a crucial role in helping our business continue to grow.
Each day, your mission is to convert as many incoming calls as possible into booked service and maintenance appointments.
Always professional and helpful, you promptly handle service calls from our customers with the use of our tried-and-true prepared script(s).
Using your customer service training, you easily establish rapport and trust with our clients, educating and assisting them with whatever they need.
You are the frontline of our business, and providing excellent communication skills will help the whole company succeed!
In addition to booking service calls and assisting customers, you also focus on renewing membership programs for current members and selling our membership programs to previous customers.
Driven to succeed, you rack up the bonuses with each membership you sell! You find great satisfaction in helping our customers receive the assistance they need while helping our business continue to thrive !
ABOUT POTTS ELECTRIC, LLC
Potts Electric staff brings decades of experience in residential and commercial electrical repairs to the table. We are a family-owned company, bringing family values of honesty, integrity, and efficiency to every job we do.
We provide services that range from an electrical inspection on a home a client is looking to purchase, to a complete retrofit of an older commercial building.
You can count on us to get it done correctly and affordably.
Our team members enjoy our family-like culture . We care about our employees' hobbies, families, and free time and make sure to provide an excellent work-life balance so that our employees can enjoy it all.
Our company is always expanding and we create amazing new opportunities for our employees through paid education and tons of opportunities for advancement .
We hire veterans! We want to help you dream big in your life and career... and we want to help you achieve it all.
OUR IDEAL CUSTOMER CARE ASSOCIATE - CALL CENTER SALES REPRESENTATIVE
- Great communicator - strong communication skills, including a pleasant phone demeanor
- Organized - pays close attention to detail and keeps things arranged in a systematic way
- Versatile - works well both independently and as part of a team
- Problem solver - efficiently resolves customer inquiries
If this sounds like you, keep reading!
REQUIREMENTS FOR OUR CUSTOMER CARE ASSOCIATE - CALL CENTER SALES REPRESENTATIVE
- Strong typing and clerical skills
- Willingness to conduct roughly 30-50 calls per day
- Ability to comfortably communicate over the phone
- Ability to use phones, cell phones, and other office technologies competently
If you're a customer service rock star with some electric knowledge and can meet the above requirements, we need you. Apply today to join our amazing team!
Location : 63026
Last updated : 2024-04-27
Job Summary
Full Time
Specialty Trade in Construction
$38k-49k (estimate)
04/29/2024
06/21/2024
johnpottsltd.co.uk
New Kensington, PA
Specialty Trade in Construction
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The job skills required for Call center associate include Customer Service, Call Center, Communication Skills, Customer Care, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Call center associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call center associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call center associate positions, which can be used as a reference in future career path planning. As a Call center associate, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call center associate. You can explore the career advancement for a Call center associate below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Associate job description and responsibilities
Managing large amounts of inbound and outbound calls in a timely manner.
03/21/2022: Norwich, CT
Following call center “scripts” when handling different topics.
04/23/2022: Santa Ana, CA
Identifying customers’ needs, clarify information, research every issue and providing solutions .
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Call Center Associates are responsible for keeping records of all conversations in our call center database in a comprehensible way.
03/31/2022: Altoona, PA
They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.
02/10/2022: Bismarck, ND
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Associate jobs
Provide outstanding customer service.
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Update customer information as required.
05/05/2022: Miami, FL
Maintain confidentiality of information.
05/03/2022: Baltimore, MD
Observe proper call center etiquette.
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Process and log incoming calls into the CRM system.
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Step 3: View the best colleges and universities for Call Center Associate.
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