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Potts Electric, LLC
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Call Center Representative-Hourly+Bonus (This is Not a Remote Position)
$46k-60k (estimate)
Full Time 2 Months Ago
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Jacob Sunroom, Exteriors & Baths is Hiring a Remote Call Center Representative-Hourly+Bonus (This is Not a Remote Position)

Who We Are:

Jacob Family Enterprises Inc. consists of both Jacob Sunrooms, Exteriors & Baths as well as Chesley Fence & Deck. We are a Family Owned Top 200 Nation Wide Ranked Home Improvement Company for Windows, Doors, Siding, Shower Conversions, Sunrooms, Fences, Decks, and Roofing.

At Jacob Family Enterprises, Inc., we truly believe in honesty and family first as we have built our name on our relationships with our clients and longstanding commitment to do what we say we are going to do. The ideal candidate will be able to represent those values in every interaction they have with our Jacob clients.

Our Core Focus- To Create lifelong customers by delivering the best home improvement experience, The Jacob Way

Our Core Values-We Care, Teamwork, Communication, Extreme Ownership and “Get Better Every Day”

Job Description:

We are looking for a highly motivated individual that possesses strong communication skills, who can provide great customer service. Our call center representatives are responsible for setting in-home demonstration appointments for our Design Specialists with prospective clients. These leads are generated through multiple advertising and marketing campaigns, meaning that there is NO cold calling or sales! Must have reliable transportation. 

Pay range:$15-$17 per hour bonus (upon training completion)

  • Not a Sales Position
  • No cold calling
  • Paid training
  • Scripted Calling
  • No Experience needed (On the Job Training Provided)
  • Customer service
  • Basic Microsoft (Word, Excel, and Outlook)
  • Outgoing, energetic, and motivated
  • Call center experience is a plus. 

What We Offer:

Base Pay with Bonuses

Medical/Dental/Vision Coverage

Simple IRA with Matching Funds

Jacob Family Enterprises, Inc. is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

Job Summary

JOB TYPE

Full Time

SALARY

$46k-60k (estimate)

POST DATE

03/04/2024

EXPIRATION DATE

05/30/2024

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Jacob Sunroom, Exteriors & Baths
Full Time
$45k-55k (estimate)
3 Days Ago

The job skills required for Call Center Representative-Hourly+Bonus (This is Not a Remote Position) include Customer Service, Call Center, Communication Skills, Teamwork, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative-Hourly+Bonus (This is Not a Remote Position). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative-Hourly+Bonus (This is Not a Remote Position). Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Call Center Representative-Hourly+Bonus (This is Not a Remote Position) positions, which can be used as a reference in future career path planning. As a Call Center Representative-Hourly+Bonus (This is Not a Remote Position), it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative-Hourly+Bonus (This is Not a Remote Position). You can explore the career advancement for a Call Center Representative-Hourly+Bonus (This is Not a Remote Position) below and select your interested title to get hiring information.

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If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Representative job description and responsibilities

Call center representatives must be professional throughout each phone call and to other call center employees.

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Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.

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A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.

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The representatives should also use their problem-solving skills to resolve customer queries effectively.

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The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Representative jobs

Working as a call center representative requires a fast typing ability.

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Perfect for Call Center Representatives with two to five years of experience.

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Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.

02/10/2022: Greenville, MS

Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.

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Previous call center experience preferred but not required.

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Step 3: View the best colleges and universities for Call Center Representative.

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