• The Contractor acts as receptionist for the office, receiving visitors and referring them through proper channels to obtain information that may be outside of the GPARDDU.
• The Contractor provides new patients intake materials, enters au new patient information into electronic medical systems including updating information for subsequent appointments.
• The Contractor answers phone calls for the GPARDDU program and for clinicians if they are with patients and/or away from the office. 
• The Contractor maintains copies of all necessary forms, handouts aid questionnaires used by GPARDDU administration, regulation interagency forms, and resource files and information suitable or client use.
• The Contractor independently deals with patients in situations requiring warmth, skill in human relations and communications which will enable the provider to establish mutual trust to assure the most successful course of treatment.
• The Contractor assists patients and their families to utilize available community, state, and federal resources toward the improvement of their bio-psychosocial and spiritual wellbeing which requires clear understanding of policies and resources of Indian Health Service and other resources.
• The Contractor will provide written monthly reports and occasional oral reports with regards to activities and accomplishments. In addition, appropriate case documentation will be done after each client contact.
• The Contractor responds to unusual or emergency situations according to established protocol. Coordinates, observes, documents, and reports patient activities, particularly unusual or significant patient behaviors. Provides written and/or oral reports to staff during shift changes.
• Participates in patient case management sessions. 
• Ensures that patient activities and documentation of activities are in full compliance with Rules and Regulations governing Client Confidentiality (42 CFR).
• Responsibility for providing shift coverage as shift rotation is required. 
• Maintains accountability of all patients by monitoring and controlling their movements throughout the Drug Dependency Unit and the hospital.
• Coordinates recreational therapy for DOU patients. 
• Transports clients to AA meetings and to other events outside the hospital. 
• Ensures client information is kept in strict confidentiality.
• Receives visitors and incoming call for supervisor and staff, ascertains nature of business and determines appropriate course of action. Refers complicated, substantive matters to the supervisor or appropriate staff member, when necessary, of the above duties.
• The Contractor is responsible for managing supplies and equipment and for promoting teamwork with other staff members under the direction of the director.
• The Contractor maintains patient record confidentiality, safeguarding medical information as required.
• The Contractor prepares requisitions for supplies needed.
• The Contractor attends in-service and staff meetings as scheduled.
• All patients shall be assured of their privacy and personal dignity. 
• Contractor shall ensure that contract providers maintain open and professional communication with IHS staff, including a willingness to receive telephone and electronic communications from administration, therapist, nursing, and supervisory cook in order to optimize coordination of patient care.
• The Contractor performs other related duties as assigned.