Post Road Management is growing! For over a decade, Post Road Management has been offering full-service property management and maintenance services throughout the Lehigh Valley and surrounding areas. Also included in our range of services is asset and construction management of multi-family dwellings, single family homes, and complete rehab developments. We are seeking an experienced Resident Coordinator for the full-time position to join our team in the Pittsburgh, PA area.

Job Responsibilities:

• Greet and host all visitors and answer the reception phone.
• Provide administrative support for the Regional Manager and Community Managers by typing and distributing general correspondence, preparing expense reports, etc.
• Assist with office filing
• Order and maintain office supplies.
• Maintain appearance of the office
• Open, sort, and date stamp incoming mail.
• Assist IT with troubleshooting issues related to the network, printers, scanners, etc.
• Respond to all tenant requests and calls, determine urgency and consult with property management as necessary
• Monitor work order completion times and escalate as necessary
• Coordinate the tenant relations program.
• Coordinate with tenants on scheduling the vendor service dates and times
• Manage conference room scheduling and maintain the appearance, setup, supplies, food, beverage, etc.
• Contract Administration
• Assist property management in preparing vendor contracts by setting up property templates, ensuring all required documentation is received and drafting contracts for services in the building.
• Route contract for execution and communicate the status of contract between the vendor and property management.
• Assist in record keeping according to policy.
• Assist property management in pulling reports from the tenant system.
• Review reports
• Maintain and update security access database, which includes programming the cards and generating monthly access reports.

Skills and Qualifications:

• Reporting Skills
• Administrative Writing Skills
• Microsoft Office Skills
• Managing Processes
• Organization
• Analyzing Information
• Professionalism
• Problem Solving
• Supply Management
• Inventory Control
• Verbal Communication
• Education and Experience Requirements
• Valid driver's license
• High school diploma or equivalent education required
• 3 years of administrative assistant experience preferred, but will train the right candidate
• Knowledge of appropriate software including: Microsoft Word, Excel, G-Suite, Outlook, Microsoft PowerPoint and Adobe Acrobat

Benefits:

• Competitive paid time off and sick leave policies
• Paid company holidays
• Birthday PTO
• Health benefits (medical, dental, vision)
• Health benefits available for family members
• 401k
• Free rent on one of the properties we own or manage
• Referral incentive
• Gas reimbursement
• Advancement opportunities

***For immediate consideration please submit your resume at ana@postroadmgmt.com, Subject-Resident Coordinator - Carnegie