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Mortgage Operations Officer
$118k-195k (estimate)
Full Time 1 Month Ago
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Popular Community Bank is Hiring a Mortgage Operations Officer Near New York, NY

At Popular, we offer a wide variety of services and financial solutions to serve our communities in Puerto Rico, United States & Virgin Islands. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; this is why we value their diverse skills, experiences and backgrounds.
Are you ready for a rewarding career?
Over 8,000 people in Puerto Rico, United States and Virgin Islands work at Popular.
Come and join our community!
National Mortgage Loan Operations
The Mortgage Operations Officer will serve as a pipeline manager and is responsible for overseeing the entire mortgage loan operations pipeline, ensuring efficient and accurate processing of mortgage loans from origination to post-closing. This role entails overseeing the pipeline and working with third-party vendors, loan officers, and operational fulfillment teams to ensure regulatory compliance and customer satisfaction throughout the loan process.
In this position, you will:
  • Collaborate and guide the mortgage team through day-to-day operations and special assignments; support prioritization of work within department and monitor workflow to ensure timely completion and reporting.
  • Support and monitor a team of Home Loan Officers (HLOs), Loan Analysts, and Closers, as well as third-party vendors providing guidance and training as needed.
  • Ensure compliance with the TILA-RESPA Integrated Disclosure Rule (TRID) and other regulatory requirements.
  • Prepare disclosures such as the Loan Estimates (LE) and other disclosures for applicant(s).
  • Address and resolve any exceptions or issues that arise during the loan documentation and closing process.
  • Assist, mentor, and motivate team members to exceed daily, monthly, quarterly, and yearly goals and KPIs.
  • Contribute to the development and implementation of procedures for origination, underwriting, loan documentation, closing, loan boarding, loan accounting, and securitization.
  • Coordinate software upgrades and maintenance schedule; work closely with Information Technology team to anticipate and resolve problems prior to implementation.
  • Collaborate with the department Management and other stakeholders to optimize the loan origination system and improve operational efficiency.
  • Stay informed of industry trends and changes in regulations to ensure the mortgage loan operations remain compliant and competitive.
  • Perform special projects as needed.
To be considered, you will need:
  • Minimum required High School Diploma or equivalent.
  • Minimum of 3-5 years of experience in mortgage loan operations.
  • Strong understanding of mortgage loan origination systems such as Encompass (ICE Mortgage) and Desktop Underwriter (DU).
  • Knowledge of federal regulations and regulatory requirements related to mortgage lending including but not limited to: TRID-RESPA, HMDA, ECOA, FCRA, FDPA, and Reg Z.
  • Excellent leadership and team management skills.
  • Strong analytical and problem-solving abilities.
  • Exceptional communication and customer service skills.
Salary Range Information
Our base salary for this position located in New York generally ranges between $75,000.00 and $100,000.00 annually, depending on business need and on your qualifications and experience. Base salary does not include incentive compensation, commission, or any other type of remuneration or benefits.
Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.
If you have a disability and need assistance with the application process, please contact us at asesorialaboral@popular.com. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide reasonable accommodations. Any other correspondence will not receive a response.
As a leading financial institution in the communities we serve, we reaffirm our commitment to always offer essential financial services and solutions for our customers, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.
If you are a California resident, please click here to learn more about your privacy rights.
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Job Summary

JOB TYPE

Full Time

SALARY

$118k-195k (estimate)

POST DATE

04/03/2024

EXPIRATION DATE

04/28/2024

WEBSITE

mypopularbanking.com

HEADQUARTERS

Rosemont, IL

SIZE

<25

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