RESPONSIBILITIES

• Advise property managers of REAC and USPS violations found on property
• Assist the property managers in complying with laws, codes and regulations
• Performs scheduled and regular inspections of properties in the region to check for and address any maintenance or aesthetic items/concerns
• Performs zoning compliance inspections as needed
• Inspects structures and properties to determine compliance with maintenance regulations
• Processes complaints and handles inquiries related to property maintenance, zoning compliance and licensing.
• Inspect property spaces including but not limited to vacant units, basements, commercial spaces, laundry rooms, and internal and external common areas
• Open, update, and close Work Orders
• Record Collection & Ordinance Duties
• Records inspection information, registration compliance, and licensing compliance, including inspection photos and findings
• Enter data, notes and compliance decisions via online tracking system
• Respond to complaints from residents
• Identify all violations upon inspection, maintain records, and schedules follow-up inspections for determination of compliance
• Generate and respond to RFPs
• Liaise with external agencies to ensure required permits and documents are procured, filed, and maintained; deliver permits, documents, packages, and other items between central office and properties
• Complete other related tasks as assigned

QUALIFICATIONS/REQUIREMENTS

• Some post-high school education preferred
• At least 3 years of related experience
• Knowledge of HUD regulations, forms, inspection criteria/processes and the low income housing tax credit program as they relate to physical assets and maintenance preferred
• Knowledge of City of Cincinnati code violations preferred
• Possess understanding of the Property Maintenance Codes and a familiarity with Codified Ordinances
• Excellent communication skills, both oral and written
• Excellent customer service skills
• Strong administrative and organizational skills
• Proficiency in the use of computers to include Microsoft Office products, as well as smart phones and/or tablets
• Experience with Yardi software is preferred
• Ability to understand financial statements and accounting as it relates to apartment operations
• Periodic flexible hours and/or overtime as required
• Periodic travel by car or airplane may be required