Company DescriptionSonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.Job DescriptionJob Description:-At least 2 years of experience in .NET, SQL, and UX technologiesAt least 2 years’ experience in working with Azure environmentHands on experience on technical application support using MS technologies.Trouble shooting and debugging the issues.Getting on sessions with users and walking through stepsHands on experience on Monitoring and responding to alerts:SQL Server monitoring.Web server monitoring.Platform monitoring.Transaction Monitoring.Web Servers monitoring (Azure experience preferred)Windows server health monitoringPatch ComplianceAttending to alertsExperience on Problem Management.Experience on reporting, Analytics, Live Site Focus. Tracking SLAsHands on experience on ticketing system like Service NOWExperience in Automation experience and power shell scripting Good communication skillsBasic project management knowledge\experience and trend analysisQualificationsBasic Qualifications :-Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.At least 4 years of experience within the Information Technologies.Additional InformationNote:-This is a Full-Time & Permanent job opportunity for you.Only US Citizen, Green Card Holder, GC-EAD, H4-EAD & L2-EAD can apply.No OPT-EAD, H1B & TN candidates please.Please mention your Visa Status in your email or resume.